Join our customer panel now! If I have a trial will I be able to challenge Northern's witnesses? To make or track an appeal you should visit, www.penaltyservices.co.uk/make-an-appeal/. https://www.northernrailway.co.uk/(external link, opens in a new tab), https://www.northernrailway.co.uk/help/contact/66-general-enquiry(external link, opens in a new tab), https://www.nationalrail.co.uk/(external link, opens in a new tab), https://www.northernrailway.co.uk/travel/lost-property(external link, opens in a new tab), Customer Services available between 06:00 to 23:00 when trains are running, Opening hours: Monday to Sunday - 08:00-21:00. With Northern's mobile app, you can streamline your journey and get tickets straight to your phone. Unlimited day, weekly and monthly bus and rail travel within specified zones across Northern Ireland. Something went wrong, please try again later. Locations and facilities. Or by navigating to the user icon in the top right. Examples of when a Penalty Fare may be charged: are aged 16 or over, travelling on a child-rate ticket, travel beyond the destination on your ticket. The independent appeals service will consider all the facts presented to them on appeal and notify the appellant of the outcome. They must be made in writing but can be sent by post or email. If I do not buy a ticket before travelling, is it an automatic Penalty Fare? Electronic Penalty Fare Notices (EPFN) Southeastern has introduced a new Electronic Penalty Fare Notice (EPFN) across our network. 2023 Northern Trains Limited. RewriteBase / Northern Rail has announced the introduction of further penalty fare routes across the network - but the Manchester Evening News can confirm you CAN still buy tickets on board. Passengers arriving at their destination without a ticket will be fined by collectors. If you wish to appeal against a Penalty Fare you must do so in writing within 21 days after the date of the issue and send it to the appeals address on the Penalty Fare notice. Anyone aged 16 or 17 can now enjoy 50% off Standard, Anytime, Off-Peak, Advance and Season tickets. In those circumstances the details of the registered keeper of the vehicle will be obtained from the DVLA. Railway Byelaw 18(1). This is a sensible requirement designed to ensure that fare paying passengers and tax payers in general do not have to subsidise the cost of travel for those who do not pay their fare. They mean that that passengers arriving at their destination without a ticket are likely to be stung by collectors. If the penalty fare is paid within 21 days it will be reduced to 50 plus the cost of the single ticket for your journey. If you already have one then input the number in the online form - this will have 3 letters and 4 numbers (this is not the smart card number and cannot be used instead) If you don't have a photo ID please upload a photo on the form and the team will send one out with your ticket. Overstayer Northern first introduced penalty fares earlier this year with a trial and the operator claims the scheme has been 'praised'. Spring Term tickets andSpring/Summer Term tickets are available to purchase, please email[emailprotected]for further information. A. Our vision is about more than just train travel. - How will it be checked if I say I couldnt buy a ticket because there was a queue? Mark Powles, commercial and customer director at Northern, said: A sudden 10% reduction in the number of penalty fares being issued would suggest the increase to 100 has been effective in terms of a deterrent. This will allow us to check that the ticket is valid and being used correctly. WebIf you have misplaced your Penalty Fare Notice please contact our Debt Recovery and Prosecutions Unit. Unauthorised use of disabled bay In the case of a fixed penalty you must respond within 14 days of our letter. We will also consider any additional matter raised as part of an appeal post-conviction be it in relation to conviction or sentence. This can be paid on the spot or within 21 days, provided you can produce acceptable identification. The governments new 100 penalty fare came into effect on 23 January. - Im confused, there isnt a ticket machine at my nearest station and the ticket office is only open until 6. Brighton are looking to enact revenge after their FA Cup semi-final defeat to Man United when they meet in the Premier League this week and De Zerbi has decisions to make. 404 means the file is not found. Resolution by this method does not result in a criminal conviction. Calls to this number cost 5p per minute plus your network access charge. Northern also protects revenue from its car parks as well as making sure that important safety access routes are kept clear, and that inappropriate parking does not reduce the number of available parking spaces. - Will there still be the same number of conductors working on trains? A. Great Northern does not operate a telesales service. We take every offence of travelling without a ticket very seriously and we are also committed to preventing anti-social behaviour both on board trains and at stations to ensure our customers enjoy a safe and comfortable experience. Failing to purchase before travel Representations regarding a Penalty Parking Notice must be made within 14 days of the date of the notice. If the passenger wants to travel beyond the next station, they must also pay the relevant fare from that station to their destination. Weoffer a range of concession and Senior Citizen passes available for travel around Northern Ireland and Republic of Ireland. However, if it is paid within 21 days, the Penalty Fare is reduced to 50 plus the price of the single fare, We accept all major credit and debit cards. I would like to reassure you that Northern is committed to applying this legislation in a fair and consistent manner. The current maximum penalty upon conviction is 1,000 fine and/or 3 months We may also decide to offer to deal with the case by way of a fixed penalty after a case has been referred for prosecution. The photo ID for your child will work in conjunction with the ticket that we provide. So that we can consider things properly anything that you would like us to considermust be sent to us in writing. Contact us if you think it should be reopened. Northern also protects revenue from its car parks as well as making sure that important safety access routes are kept clear, and that bad parking does not reduce the number of available parking spaces. RewriteRule . The properties will tell you the path and file name that cannot be found. Fare Evasion is a criminal offence. Save up to 65% on various routes when you buy tickets in advance! If a passenger gets on a train without a ticket or Promise to Pay notice at a station where ticket buying facilities are available, they may be liable to pay a penalty fare. Andfrom 01 September 2020 until further notice you can get a FREE 24+ Student Railcard! WebWhy do Northern issue Penalty Fares? Fare evasion is a criminal offence that could lead to a court appearance and a fine of up to 1000. Translink does not accept responsibility for monies or correspondence lost in the post. I shouldnt take too much notice! Notice that the CaSe is important in this example. Northern is also committed to preventing anti-social behaviour both on-board trains and at stations by pursuing those alleged to have behaved in any way that is unacceptable to passengers and employees. Registered office: 3rd Floor, 41-51 Grey Street, Newcastle upon Tyne, NE1 6EE. Non-payment of the penalty fare may result in a court appearance plus a fine of up to 1000. For information about our penalty fare scheme please click the button below. 2.3 Offences relate to fare evasion, anti-social behaviour, breach of car park regulations (station car parks are regulated by the Railway Byelaws) but not usually acts of physical violence known as assaults. Each case will turn on its own merits, however it is important to note that frustration or a difference of opinion may not amount to a defence where evidence of an offence exists. - What percentage of Northern trains have conductors? It added the number of rescheduled appointments due to strike action is set to hit half a million next week. By acting as an effective deterrent, more revenue will be generated by the railway, which can be re-invested to improve the quality of customer services. The Rail Delivery Group (RDG) estimates that in a normal year around 240 million is lost through fare evasion on Britains railways. Essential work to replace both of the 26-year-old escalators at Kentish Town Tube station is due to start on Monday 26 June 2023, Transport UK-based consultancy, TUSP has given itself the competitive edge making a major move with a commitment to growth. 9.1 In accordance with its franchise obligation to protect revenue Northern will usually seek to recover the costs of any court proceedings that result in a conviction. How to find the correct spelling and folder, 404 Errors After Clicking WordPress Links, From the left-hand navigation menu in WordPress, click. Massive 1/3 off bus and rail travel within Northern Ireland. Here at Northern, were always looking at ways to improve what we do for the customers that travel with us and the communities we serve. Tickets or smartcards can be validated at your chosen Glider halt/interchange. Registered office address: Second Floor, 4 More London Riverside, London SE1 2AU. For example, for a delay of 20 minutes on a season ticket costing 100.00 per week, the cost of the single journey is a calculated at 10.00, and a 20 J Patrick Write a reply; Update the status of this request; What do I do? If I attend court will I be able to get 'legal aid' for a lawyer to represent me? It added the number of rescheduled appointments due to strike action is set to hit half a million next week. Debt Recovery & Prosecutions Unit 12.2 Northern Trains Limited and DRPU reserve the right to update and amend this policy. Health Secretary Steve Barclay has said the 28-hour A Penalty Fare is 100 plus the price of the appropriate single fare for your intended journey. I will not sleep - Brighton boss Roberto De Zerbi admits dilemma ahead of Manchester United game. The appeals body adheres to an agreed Code of Practice in the assessment of all appeals. 5.2 If we have material in our possession that may undermine our case or assist the defence (unused material) we will disclose that material in good time ahead of trial. That process will result in a criminal record number. On platforms that enforce case-sensitivity example and Example are not the same locations. Should you find yourself in a fare dispute, do not ignore it and contact the DRPU to resolve the matter at the earliest opportunity. WebTrain delayed or cancelled? Industry body, the Rail Delivery Group (RDG) estimates that every year around 240 million is lost through fare evasion on Great Britains railways. Smoking including e-cigarettes Get a rail card - National Rail offer a number of railcards that can get you a discount on certain fares, such as the 16 to 25 railcard and the two-together railcard. Penalty Fares are changing on 23 January 2023. J Patrick 6 November 2012 Delivered Dear Department for Transport, On platforms that enforce case-sensitivity PNG and png are not the same locations. Escalate to the second stage If the firm refuses your initial appeal you have 14 days from the date you receive the decision to pay the penalty or appeal again. At Northern, we play a vital role across the North by providing a reliable and friendly train service that helps hundreds of thousands of people to go do their thing. Join our customer panel now! Of course, this is only the first month but it is definitely a step in the right direction. Passengers to plan ahead as 26 days of major upgrades in Stalybridge get underway, Network Rail volunteers help to restore Bristol murals damaged by graffiti, Glasgow Centrals platform improvement project on-track, Network Rail plans vegetation management between Leeds and Outwood, Kentish Town Tube station to close for improvements, Australias BMD completes first UK acquisition, SWR restores full West of England timetable, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. WebAn under 16 Education Season ticket promises: 75% savings versus the adult cost, when bought online. Northern is not under an obligation to replicate that process and does not do so. Failure to respond to the notice within 21 days will result in the case being referred for prosecution. Northern removed 168 services a day last month. Some cookies on this site are essential, and the site won't work as expected without them. 11.2 Once an appeal is lodged Northern will consider any new material supplied by the appellant and will forward the same to counsel instructed. https://www.northernrailway.co.uk/help/contact/66-general-enquiry, https://www.northernrailway.co.uk/travel/lost-property. Refusing to produce a valid ticket on request, Disorderly behaviour 4.3 If a case passes the evidential test we then apply a public interest test. However, these may be heard before the Crown Court, if elected by the defendant. Theres not sufficient machines to buy tickets, they cant prosecute can they? We couldn't do that without our team of Northerneers. 2023 Northern Trains Limited. To appeal you should visit www.penaltyservices.co.uk or write to: If you are unhappy with the outcome of your appeal then you have the right to appeal that decision on two further occasions. For postal payment, please send a crossed cheque or postal order for the total amount payable to Translink at the following address: Please ensure that your Name, Address and Penalty Fare Reference, as specified on your Penalty Fare Notice, are included on the reverse side of the crossed cheque or postal order. Either, a letter requesting the payment of the outstanding fare; a letter requesting an explanation or a fixed penalty. Do you have any questions? If a station has no ticket-buying facility, the office is closed or machines out of order, passengers will still be able to buy on board at a reduced rate. A duplicate season ticket can be administered at a cost of 10. WebHow do I pay my Penalty Fare? Assisted Travel . WebMake a Payment Our aim is to make the payment of a penalty notice as simple as possible. If you have already uploaded the file then the name may be misspelled or it is in a different folder. To take up this offer click through to the application page. Please be advised that you must be in receipt of a valid ticket or smart card prior to boarding any Glider service. Southeastern is the trading name of SE Trains Limited. Because of this the DRPU will not regard a case as failing the public interest test just because the sum in dispute is relatively small. If you suspect that someone travelling on a Glider or NI Railways service is not in possession of a valid ticket or smartcard for their journey, wed like to hear from you. The discount for the Under 16 scheme is 50% off a child fare for a full school year season ticket and 40% off for a term time ticket purchased online. Learn the rules and see what a Penalty Fare might cost you. Please make sure that you include your details and the reference number from the notice. Redirects and rewriting URLs are two very common directives found in a .htaccess file, and many scripts such as WordPress, Drupal, Joomla and Magento add directives to the .htaccess so those scripts can function. - What happens if you get to the station with only moments to spare before the train arrives and someone is using the machine? If the case fails the public interest test we will not prosecute that case even if it has passed the evidential test. Put the custom structure back if you had one. Here at Northern, were always looking at ways to improve what we do for the customers that travel with us and the communities we serve. Is there a right of appeal against a Penalty Fare? Before you board Glider you must always buy your ticket or tap your Smartcard. RewriteCond %{REQUEST_FILENAME} !-d Please note that the discount will be lower than purchasing the ticket online. What happens if I refuse to pay the Penalty Fare? 5.3 Our prosecutors undertake regular training from independent senior prosecutors in all aspects of disclosure of unused material. WebNeed to contact us? Northern Rail Discount Code April 2023 :get 60% Off. What methods of payment can I use to pay a Penalty Fare? That's over 2,000 services every day, travelling to over 500 destinations. All our new ticket machines are connected to a system which logs faults and will clearly show when they are not operational. As with most convictions it will eventually become 'spent'. A Penalty Fare is 100 plus the price of the appropriate single fare for your intended journey.
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