Garden waste. A sticker is required to show our crews that you have purchased the service, our crews will not collect any brown bins which do not display a valid sticker. being overloaded or due to age, the cost of replacement will be chargeable to you at 40. One resident wrote to us to say: Two weeks ago I paid the fee to have my brown garden waste bin emptied and received the bin sticker and eight double sides of printed pages of information to go with it. If you have presented your bin for collection by 5.30am on the morning of your collection and we genuinely miss this, we will return to collect your bin as soon as operationally possible. Your personal contact details obtained through your application will be used by Boston Borough Council to contact you should we need to obtain further information from you about your application and to notify you of the action we are taking following your application. We may change your collection day at any time. Collection of first bin - 40.00. too heavy, or due to age, the cost of repair or replacement will be chargeable to you at 40. Collection of additional bins - 8.00 per bin. All councils are currently being affected bysignificant inflationary pressures, including higher energy bills. We will ask the householder to remove the garden waste and dispose of it properly and then represent the bin for collection on the next scheduled collection. All personal information will be processed in accordance with the current Data Protection Legislation and you have the right to see records relating to yourself and to ask that they be amended where they are inaccurate. If you wish to continue with the service, you can sign up online through a one-off card payment by visiting our sign up page. You will also be charged a subscription service price per bin of 20 for any additional bins. We use: GOSS for the electronic form, Data Graphic & UK Mail for printing, Capita for card payments. You'll need to subscribe to receive garden waste (brown bin) collections. Yes, you can subscribe anytime during the year but you will only receive the remaining collections due and will still pay the same price. If you do not have a brown bin, you should purchase one from the Council at a cost of 25 for this purpose. Angry Boston residents have contacted The Standard after receiving multiple stickers for their brown bins. Boston Borough Council e-Payments - e-paycapita.com Your card details are stored on a server behind a secure firewall. We will issue you a new sticker which you will need to apply to your bin(s), replacing your old sticker. If you have received a Boston Borough Council invoice, and the Invoice reference number starts with a letter, for example W,B,R,L, then please can you use the 'All Other Council Invoices' link to make your payment and follow the on-screen instructions. Housing benefit overpayments. severe weather. Collections will then resume on Monday 22nd February until Wednesday 31st March 2021 for the 2020/21 season. Here is your bin collections calendar for 2019/20 https://bit.ly/2BAMwnq #bins #calendar #boston Therefore, we are advising that these folders should be checked and the addresses should be added in your mail applications as a 'safe sender', if you do not get your receipt as quickly as usual, before you contact our Offices. You will receive an automated email notification to confirm this to the email you supplied us with when signing up to the service via direct debit. The garden waste subscription charge for 2023/24 is 35 for the emptying of one brown bin fortnightly. Please note: All bins need to be presented for collection by 5.30am on your collection day However, there is an outstanding 12.5% that either didn't respond or voted 'No', including the FACT that there are thousands more residents who weren't asked their views, as Boston has a much larger population than just 2000. If you have already paid for the collection service, you will not need to pay for this again and we will send you outa new sticker. Boston Borough Council will operate as normal during May's Bank Holiday bonanzas. Boston Council's garden waste collection service will be open to sign up for from the beginning of February. Before applying or renewing please read our subscription terms and conditions. Customers who have received multiple yellow stickers will only be charged for the service they have requested. There may be a local market for this as it might be you could sell your bin for less than it would cost for us to provide a new bin. It no longer goes to environmentally-unfriendly landfill but to the Energy from Waste Plant in North Hykeham to generate electricity. They cost 42 to buy. On 1 April the single new council for North Yorkshire launched replacing Scarborough Borough Council and other local authorites in North Yorkshire. (opens new window) Ferez-vous la mme chose. On your sticker within the blank space provided, you must write with a permanent marker pen, your house number or house name, street name and postcode. We can often amend some of our collection routes which may mean the time your bin gets emptied will be different to your usual time of collection. These optional cookies won't be set unless you enable them. The environmental benefit of undertaking year-round collections would be outweighed by the fuel used by the vehicle, given the small amount of garden waste that would be collected. Boston Borough Council has issued a statement via its website. We monitor fly-tipping incidents and take action where necessary. Garden waste must not be bagged, it should be placed loosely into your brown bin. Occasionally, if garden waste has become so compacted in the bin, particularly at the bottom, no matter how many times the bin is shaken, the waste will not come out. Yes, if you are registered on our system as an Assisted Collection customer, our crews will know to collect your brown bin(s) at the agreed collection point. No refund will be given. Your transaction will take place within a secure payment system. If a collection was due at your property during this 14-day period, you will still be charged, but may not receive the collection. Report a missed collection of refuse bins, bags or trade waste. Please also complete the form if you're moving out of our area and wish to cancel your garden waste bin. Our website uses necessary cookies to assist with your use and navigation of the site. The chargewill commence in April 2023, and we will begin to take payment from residents who wish to participate in the scheme in advance of this date. Garden waste | SCARBOROUGH.GOV.UK You can also give us a call on 01205 314200 or emailing us. Use this form to pay your brown bin collection charge. No thanks Anything not included on the Yes Please list above, which includes, but is not limited to, general waste, food waste, plastic or plastic packaging, vegetable peelings, egg shells, tea bags and coffee grinds, large items of garden waste (tree trunks, soil and rubble), dead animals, pet bedding, animal excrement andnappies. These optional cookies won't be set unless you enable them. This is due to a system fault that has now been corrected. Direct Debit is simple, convenient and a secure way to pay. Theology Courses Philippines, Boston College Hockey Coaches History, Mr Incredible And Pals Disney Plus, Spring Cleaning Shawl, Student Visa Usa Covid, Swarmy Urban Dictionary, Eastern Hockey League Champions, Ripple Relax Vape, To find out when your bin collections are due go to www.hartlepool.gov.uk/findmybinday. One of you will need to make a payment to receive the service, it will be your decision as to whether you want to share the costs of this with your neighbour. Options are available which allow you to pay by weekly, fortnightly or 4 weekly instalments. Yes, but there will be a charge. SCRAP the 30 Brown Bin yearly Payment - Change.org Another resident wrote to say: Today we received our sixth all dated the same. Your garden waste bin will not be collected until: If you move out of the Borough or stop using the service, we will not give a refund and you must inform us at your earliest convenience to ensure our systems are updated. If the contents fail to empty fully during collection we will not return to collect any waste which remains in the bin. The report covered Blue and Green bin replacement charges only. Your Waste - Boston Borough Council Bins - Garden waste - Swale Purchase of additional brown bin - . Your sticker has a blank section in the middle for your address; on here you should write in permanent marker pen, your house number / house name, street name and postcode. We will also not be able to replace any bins which we damage if you buy your own bin. You can do this online by visiting or by calling us on 01205 314200. Sign up now! Fly-tipping is a criminal offence with a maximum fine of 50,000, offenders can also receive a custodial sentence. You think a mistake has been made in calculating your bill. As council tax is a daily charge this action could result in a credit balance on your account. Bins collections are managed by your district, borough or city council. Please note that stickers are non-transferrable, and crews make checks to ensure that only properties who have paid for the service receive a collection. South & East Lincolnshire Councils Partnership, David Medlock granted Freedom of Boston Borough at ceremony, Celebrate your local market with 'Love Your Local Market'. If you wish to make a complaint about the service, you should contact us via email at gardenwaste@boston.gov.uk or via telephone on 01205 314200 or by completing the online form by visiting www.boston.gov.uk/complaints. If you bin hasnt been emptied it may be because it contains the wrong items or its too heavy. Payment of council tax is due in statutory instalments and must be paid on or before the due date. Plants. Outside of office hours you may email the credit control team. Collection charge. We will not provide a service to your new address in any circumstances unless you notify us of your change of address. When payment has been made for the garden waste service, you will receive one sticker for each bin you have paid for. You will then need to pay an annual collection charge. You need to pay by the 24 February 2023 to receive the full amount of collections. Victoria Road This may be a different day from when your green and grey bins are collected. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. Brown wheelie bin | Waste and recycling collections | West A refund will not be given to someone who has not satisfied the necessary legal requirements. Alternatively, if you are the bank account holder, call us on 01205314200. Wastes not accepted for collection in your brown bin(s) include food waste, animal waste, soil (including large quantities of soil attached to plant roots), household waste and bricks/rubble. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. The Lincolnshire EfW plant was fully operational from March 2014 and treats up to 190,000 tonnes of residual waste, diverting it from landfill and exporting 105,000 MWh of electricity in the process. This will make sure your payment credits your Council Tax Account. Civic Centre We will not be responsible for cleaning any bins at any time during or after collection in any circumstances. Once you have signed up to our service, you will automatically be entered into the prize draw. Collections at the new property cannot commence, however, until the sticker has been removed from the bin at the previous property. We reserve the right to cancel collections due to circumstances beyond our control e.g. Planning application fees. The incomewill reduce the costs of running the service, and may eventually make the service self-financing, which, in turn, will help to protect essential services. It was said by a member of staff at Boston Borough Council during a telephone call to a resident in Boston on 8th April 2016, that only 2000 people in the borough had been polled in . Click below to find out more about the help available from the Council and other organisations. They will need to know the amounts to be paid, dates due and your Council Tax account number - these are all on your bill. Any bins damaged during the collection process may be replaced free of charge. If you do not have a brown bin, you should purchase one from the Council at a cost of 40 for this purpose. If you do not have access to the internet, you can also call us on 01205 314200 and pay over the phone with our customer service team. If you are registered to receive an Assisted Collection, we will collect your brown bin(s) at the agreed location on your collection day, empty your brown bin(s) and return it to the agreed location. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. If you are still unhappy, you can ask for your case to be referred to the council tax ombudsman. The chargein 2023 is 32for 8 collections. In 2012 we introduced a separate kerbside collection service for garden waste to reduce the amount of waste being taken to landfill. Contact | Contact Directory for Boston Borough Council These optional cookies won't be set unless you enable them. Our collection vehicles are also fitted with CCTV cameras and we may carry out checks on bins which have been reported as missed, we do this to make sure our resources are being used effectively and that we can respond to enquiries more effectively. These optional cookies won't be set unless you enable them. The Council's terms and conditions are as follows: That you place appropriate garden waste into your brown bin. You will need your Council Tax account reference number when you call. Horncastle slimmer credits 'magic' group for weight loss, GALLERY: Hundreds turn out for record Skegness Scooter Rally. If you change your mind, you have 14 working days from the day following payment to cancel your subscription. If you move to another address in the Boston Borough area, you can take your brown bin(s) with you. I rang the council and was told that this was an error by the people sending out the information. In view of this please ensure that any garden waste is loose in your bin and not overly compact, that you do not overfill it and that is not overweight. Hartlepool You might want to consider selling your bin on sites such as Facebook buy it sell it swap it, streetlife, eBay or other similar websites designed for private selling. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. Capita Pay360 are now sending email receipts from a different address. On these occasions, we will ask you to free up the waste to make sure it is all loose and then present the bin at your next collection. National World Publishing Ltd. All rights reserved. It reads: We are aware that some of our garden waste customers have received multiple yellow stickers in the post. If you paid by debit or credit card last year, you can choose to pay by direct debit this year and your next payment will then be taken in April the following year. Unfortunately we cannot give a refund to someone else without satisfying the necessary legal requirements. Revenues & Benefits Telephone - 01205 314202. Please ensure the bin lid is closed for collection. Full terms and conditions can be found here. We will not return to collect bins which have not been presented on time. We will not return to collect a bin if the waste has not been emptied. Here, weanswer somecommonlyasked questions about the new Garden Waste Subscription Service. If you regularly have too much to fit in your bin, you may require a second garden waste bin at a cost of 20 per annum (plus the cost of the extra bin). Garden Waste Collections - Boston Borough Council If subsequent bins are paid for, they will be charged at 20 per bin. Garden waste service | North Kesteven District Council South & East Lincolnshire Councils Partnership. Garden waste collection (apply or renew) - Preston City Council If you suspect any fraudulent activity please report it to the council on 01429 523333. The easiest way is to register and pay online. Since the chargeable garden waste collection service was first introduced, the Council has not experienced a reportable link between the charge and an increase in fly tipping of garden waste. Existing customers can now renew the garden waste service for the period 1 June 2023 to 31 May 2024. Your payment card details are directly processed by the Payment Management Division of Capita Software Services, a leading provider of secure online payments services to local government, and are not collected nor accessible by the Council. New system. You will pay the Council an amount of 45 for a first bin of garden waste collected . If you choose not to sign up to the garden collection service, you will need to make alternative arrangements for your garden waste. Boston Market UK is again this year joining other markets across the country taking part in Love Your Local Market. . We are open for 2023! Your brown bin(s) must only be used for garden waste from your property, or from that of a neighbour's property if you are sharing one bin. If you sign up online this year by Sunday 30th April 2023 then you could be in with a chance of winning the years' service for FREE! We recognise that many residents are currently struggling with the rising cost of living. We collect your garden waste and take it to a waste transfer station, it is then loaded into trailers and transported to an end processor for composting. Genuine missed collections are rare. Your bin will be collected if presented on your next scheduled collection. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. For example: If you are unhappy with the way you have been charged or do not feel you have received a satisfactory answer to a previous enquiry, you should write to us with all the relevant details, so we have the opportunity to reconsider the case. If the bin is damaged through neglect or misuse, e.g. Click on this link for more informationgetcomposting.comor you can take your green waste to one of the County Council'sHousehold Waste Recycling Centres. No, but you can transfer your subscription to your new property. and returning it to us by email or post. Councillor Boden presented the report to Council to seek approval for the Anglian Revenues Partnership (ARP) entering into a Section 113 agreement with Lincolnshire County Council (to include Boston Borough Council, City of Lincoln Council, East Lindsey District Council, West Lindsey District Council, South Kesteven District Council, North . Pleasecontact us on 01429523333. The refund will be pro-rata from the next whole month after the date of your death. Please leave your bin at the kerbside so that we can collect it. Garden waste must not be bagged, it should be placed loosely into your brown bin. Garden waste is collected from subscribed properties once every four weeks during the collection season. This covers 25 collections. South & East Lincolnshire Councils Partnership, Garden Waste Service 2023/24 - Terms and Conditions. To check your bin collection dates for Boston, visit the Boston Borough Council website. For further information on Garden Waste collection please see this link. If you have received a Boston Borough Council invoice, and the Invoice reference number starts with a letter, for example W,B,R,L, then please can you use the 'All Other . Sign up and pay via a one-off online card payment. You should clean this area thoroughly with hot soapy water and allow it to dry before you apply your sticker. If your bin becomes damaged via the collection process we will repair or replace it free of charge, as soon as is reasonably practical, on one occasion. If we do this, we will notify you providing details of when your new collections will be. You will need your Council Tax account reference number when you call. You will only have a new my account if you have set this up since then. Bins need to meet specific standards and be of a quality and type suitable for our bin lifts to empty them safely. Once you have subscribed for this service, it will automatically be recorded in our system which can be accessed by ourgarden waste crews. . You will be notified of the charge/payment date. Please note that to be entered into the draw, you will need to sign up online on or before Sunday 30th April 2023. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. Capita Software Services' online payment management solutions are independently and rigorously security assessed, and are certified by Visa and MasterCard as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor. Use this service if you need us to regularly collect garden waste like grass cuttings and leaves. Search swale.gov.uk. It is our practice to regularly assess levels of service take-up and cost-recovery, with a further review scheduled next year. Please allow a minimum of two working days for your payment to be processed. We dont provide garden waste collections in the winter months as there is less growth and, therefore, less garden waste produced. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. New customers can pay and order a bin via our online form. The cost for this service is: 43 for your first garden waste (brown) bin. Yes, we are not able to empty bins which have not been supplied by us. Welcome to the Boston Council 24 hour secure Internet payments service. [793KB] The bill will be returned to you with a receipt for your payment. If payment is not made by the date due for any reason, we will withdraw your service. You can pay your bill by debit card using our secure Pay Online facility - link below in Useful Pages. People across the country and the Commonwealth are invited to celebrate the Coronation of His Majesty The King and Her Majesty The Queen Consort over a weekend of special events on 6th to 8th May. Collection schedule You should use your existing brown bin. Pay by cash, free of charge at any PayPoint station. You can also register here, by calling (01429) 523333 or by calling into the Civic Centre. South & East Lincolnshire Councils Partnership, Lincolnshire Council Councils dedicated page. Also you can choose to pay over 12 months instead of the statutory 10. If you decide to purchase the service part way through the year, the cost will still be 45 for the collection of one bin and 20 for each addition bin, with payment being due again the following February. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. Garden Waste Service 2023/24 - Terms and Conditions - Boston Borough We will collect your brown bin (s) 21 times a year between April and November. Lincolnshire County Council as the Waste Disposal Authority is responsible for the disposal of garden waste. As published by Boston Borough Council itself, "In 2012 we introduced a separate kerbside collection service for garden waste to reduce the amount of waste being taken to landfill. We have no way of determining if a bin supplied by a customer meets required standards. Should you experience any problems using this service in the first instance you should contact our customer services team via telephone on 01205 314200 during office hours. The bin lifts fitted to our vehicles automatically detect any waste left over in the bin after it has been tipped. We may check in-cab technology and CCTV to verify a bin has been missed. The following link provides useful information on composting your waste at home Home composting | WRAP. Garden waste can still be taken to theHousehold Waste Recycling Centre (HWRC) in Burn Road for free. See our tips on how to reuse your unwanted bin. If you want to create a new account you can use our help page to guide you. No, if you decide to purchase the service part way through the year, the cost will still be 45 for the collection of one bin and 20 for each additional bin and payment will be valid until the 31st March the following year. You will pay the Council an amount of 45 for a first bin of garden waste collected and 20 for each additional bin. You will need to contact us for a replacement bin by calling 01429523333. Our crews will not attempt to free up waste stuck in the bin. You must attach the sticker we send to you to the back of your bin(s), please follow the instructions on the sticker. Direct Debit is simple, convenient and a secure way to pay. The fixed charge applies to all households regardless of personal circumstances. No. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. You can keep and reuse your bin if you wish. No, there is a strict ban on garden waste in the green bin. If your bin(s) is not presented by 5.30am, then our crews will record this on their in- cab terminals as 'not out'. This offer covers the collection of one bin free of charge for one year. Our website uses necessary cookies to assist with your use and navigation of the site. However, Northampton Borough Council's system and Veolia's onboard technology is able to identify subscribers and will only collect from these properties. You should notify us by email at gardenwaste@boston.gov.uk or by calling 01205 314200. You should use your existing brown bin. As a result, Hartlepool Borough Council is facing increased costs of 10 million. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. Bidding Prospectus and Expression of interest now available. Search fees. Please note: Brown garden waste - Boston Borough Council - Facebook Collections may be suspended, such as in severe weather, without notice or compensation. You need to pay by 1st April 2023 to receive the garden waste collection service for 2023/2024. The competition is not open to employees or members of Boston Borough Council or their immediate families. Find your bin collection date. We also recommend you write your house number / house name on the front of the bin, this allows our CCTV to see your bin being emptied and helps deal with enquiries relating to damage or missed collections.