All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. Stay connected throughout the cruise by surfing the web, using social media, checking email and sending messages to friends and family. In addition, stabilizers on modern ships, availability of advance weather information, and development of effective preventative medications have greatly reduced the incidence of motion discomfort. Because governmental travel requirements change periodically, you should check with a visa service or the consulate of each country you will visit no later than three (3) weeks prior to sailing to verify travel documentation. Children 16 or older are also required to have a photo ID. Automatic Identification Systems (AIS) that enable our ships to be located and identified should there be a communications failure. A Bags VIP agent will retrieve your luggage from baggage claim and deliver it straight to your ship, where it will be waiting in your stateroom. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. We assume no responsibility for loss, damage, or delay while baggage is in the custody of airlines. Guests are always responsible for meals and items of a personal nature. For voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older, and for voyages which depart from and return to Japan, this policy applies to guests 20 years and older. A We do require that the Online Check-in be completed before the Express Docs can be printed. Q How do I access my Express Docs? Holland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. Some of the world's greatest travel highlights are within reach, both before and after your cruise. Satellite transmissions are inherently slower than shore-side connections. Does have it all specialty dining include the gratuity? stateroom must also purchase the package. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Governmental inspections are always supplemented by internal audits and inspections conducted by internal personnel. Be sure to bring your running or aerobics shoes, swimsuit and a cover-up (for lounging, if not for warming up). Our websites follow the official guidance of the World Wide Web Consortiums Web Content Accessibility Guidelines (WCAG). Interdenominational: An interdenominational service is conducted each Sunday and on appropriate religious holidays. Any associated costs related to or caused by an airline schedule change is the responsibility of the guest. The ability to provide assistance may depend on certain factors such as the weight or dimensions of the scooter. A The email notification cannot be re-sent; however, reminder notices are scheduled to be sent at approximately 30 days and 14 days prior to departure for those guests who have not yet completed their Online Check-in. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Rich woods, beautiful floral arrangements and handsome furnishings create an inviting atmosphere in which to gather for your wonderful cruise vacation. Of all the fascinating places you can visit on a Holland America cruise ship, none rejuvenates and relaxes like the Greenhouse Spa & Salon, featuring heavenly beauty and wellness rituals. a marriage license) with a valid driver's license (or other government issued photo ID) must be presented. A We recommend that you arrive at the pier approximately three (3) hours prior to ship departure time to allow sufficient time for pier-side check-in. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), U.S. or Canadian Issued Enhanced Driver's License (EDL) (valid for land and sea border crossings only, not valid on Yukon Land+Sea Journeys due to air travel included in the journey)*, Other documents approved by the Department of Homeland Security. Any changes will result in the cancellation of the entire air booking. Q I have opted for a guarantee stateroom. A This information can be located in the Know Before You Go document available online. Learn more about family cruises with Holland America Line. It is recommended that persons who have been charged in the past or who have past convictions obtain the necessary documents before attempting to enter Canada. The most important determinant of risk is the traveler's destination. Plus, kids and families love the wide selection of food choices available when dining on board Holland America Line ships. Local sales taxes are applied where required. We will also send a notification to your travel advisor. A If you are using an Apple Safari browser, you may need to upgrade to a newer version of Safari or install a Firefox browser. Traveladvisors should make checks payable and send to: Holland America Line Reviewing Your Air Information For safety reasons, travel irons, steamers, and electric water heaters/kettles may not be used in your stateroom. Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. What is the process to make a Family & Friends Reservation? The ADA Responsibility Officer for Holland America Line is Paul McClelland, Chief Ethics Officer & General Counsel. During each night of Hanukkah, a celebration and candle lighting is held for Jewish guests, and latkes are served daily for lunch in the Lido Market. Otherwise, there will be staff available at the pier to advise you of your stateroom number as you fill out your luggage tags. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. Thus, you must be able to handle your supplies if you bring your own. Plus, Nieuw Statendam and Koningsdam feature family staterooms with beds for five and an extra bathroom. No-host mini-bars can be found in every stateroom onboard Eurodam, Koningsdam, Nieuw Amsterdam, Nieuw Statendam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. On board our ships, U.S. dollars is the only currency accepted. Important Information for Service Animals on Australian Cruises Any amount in excess of this allowance will be not be allowed onboard. Thank you for the information. Whether you're planning a family reunion or a small group getaway with friends and family, we offer endless ways to discover, explore and connect together. For a list of enhanced protocol sailings please download theEnhanced Protocols PDF. Your travel advisor, however, may assist with these arrangements. Q What does the email notification from Holland America Line look like? The captain can perform your Symbolic at Sea ceremony once on board the ship. For example, any ship calling in a U.S. port is subject to a semi-annual Control Verification Inspection by the United States. Dial 18009935483 (US). Still confused on that. When users phones pick the shipboard signal, their phone will usually display cellular at sea, Ship Roamor 901-18. WE APPRECIATE YOUR BUSINESS. Place these items in your carry-on bag or keep them with you so you can access them easily and keep them secure. Current Employee. What time does boarding begin on the 8th of October? I read on Cruise Critic that an 18% gratuity is added to your account for each beverage ordered in the Have It All package. Current Employee. Each package comes with a daily volume of data for a superior experience. Customs officials will not be available at the ship during check-in to register valuables. (To remove only certain cookies, click the Details button, select the cookies you want to remove and click the Remove button. Details regarding accessible rooms on each ship are listed below and can be found on each ships Deck Plan. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. Q Can I print out my Express Docs without completing the Online Check-in? For bookings made in the United States and all other countries not listed above, submit written cancellations to Holland America Line, 450 Third Avenue West, Seattle, WA 98119 or Hal_Reservations@HollandAmerica.com. Guests who have committed or been convicted of a crime may not be allowed into Canada. Deposits are required and are generally due within five days after youve made your reservation. Q Do I need special luggage tags for my Land+Sea Journey? includes unlimited non-alcoholic beverages and bottled waters 500ml and under. Suites B7088, B7087, B6228, B6225 and stateroom EE3429 are fully accessible. 1.) Nieuw Statendam You will be responsible for all costs you incur to join the vessel at the next port. Jewish: A Sabbath Eve is held each week. This is an important item and so please clarify for us. What can I do to get them printed? Accessible Bathtubsprovide the maneuvering clearance alongside a bathtub to allow for transferring to a seat in the bathtub from a wheelchair. If you choose to use U.S. dollars, carry smaller denominations--ones, fives, tens and twenties. C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. Is the gratuities included in have it all package for drinks. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Zuiderdam. We really wanted to celebrate our back to cruising adventure, neither my wife nor I are big drinkers but I do like a good whiskey from time to time and felt this was a great deal for casual drinkers like us. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. A: Not at dinner. For cities of embarkation and/or disembarkation, other than in the United States, wheelchair lift vehicles may not be available. 4. Employees that do not have a valid Holland America Line email address can access the latest offers and application as follows: Seagoing Employees: EFLEET>HR>Forms or contact the Crew Purser for assistance in accessing and submitting the application, Land Based Employees: ECATSTAND or Public Folders under Cruise Specials. Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001 Many thanks. Family-friendly options include sofa beds, Murphy beds and connecting rooms. Governmental and medical vaccination requirements vary considerably for different areas of the world, and are subject to change at any time. A Once you have clicked on the Online Check-in button, enter the booking number and name in the designated fill-in boxes. Items that should be registered generally include those not manufactured in your country. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. FOR NON-U.S./NON-CANADIAN CITIZENS: Holland America highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Yes, we offer supervised, age-appropriate games, sports and activities on board for kids and tweens while teens can enjoy an exclusive venue and special events. Crew Appreciation and Service Charges: Effective on February 1, 2023. If you become ill or injured during the voyage and your diagnostic and/or care needs exceed the capabilities of the medical center, you will be transferred to medical facilities ashore. Zaandam Every ship boasts a remarkable and extensive art collection, collectively valued at millions of dollars. Prior to boarding, you will pass through a security checkpoint. Or do we have to pay for the full value of the drink? Travelers' diarrhea (TD) is the most common illness affecting travelers. Your flight selections will be confirmed immediately. Volumes vary by package and subject to change. Guests can purchase and connect to satellite internet 24 hours a day on each ship in the Holland America Line fleet, either by accessing our wireless network or utilizing the workstations located in the Explorations Caf. No smoking of any kind will be permitted on any stateroom verandah. Your name on your travel documents (passport, Alien Resident card, birth certificate, etc.) Please check with the shore excursion staff on board for the most accurate and up-to-date information. Flexible Fares: Payment is required by the cruise final payment date or at time of booking if created after the cruise final payment date. No sharing is permitted. Savor Mazatlns distinctive cuisine. *Expert Advice: Luggage Forward is a great way to avoid lugging formal wear for pre- or post-cruise hotel/land packages send baggage ahead of you that wont be needed for that portion of your trip in order to more fully enjoy your journey. These inspections ensure compliance with both IMO requirements as well, in the case of the United States, with a detailed set of special requirements under U.S. law that apply to ships calling in U.S. ports. Ik zie nl. You may order hot water from our complimentary In-Room Dining service 24 hours a day. However, please note that requests are processed on a first-come, first-served basis. Reservations and payment are preferred 14 days prior to departure, but available up to 3 days before departure by calling: Unused transfers are not refundable. 68 0 obj <>/Filter/FlateDecode/ID[<954766F944061BEB4D5E631A9D455970>]/Index[49 32]/Info 48 0 R/Length 99/Prev 199430/Root 50 0 R/Size 81/Type/XRef/W[1 3 1]>>stream With Flexible fares, you may change your flights without change fees at any time prior to your cruise final payment date. Is that correct? Some countries require that you obtain and carry with you official documentation, called a visa, before entering that country. The results of those audits are reported both to our Chief Executive Officer as well as to a Committee of our parent companys Board of Directors that was specifically created to ensure that audit findings are timely and effectively addressed by management. Leave the cooking, cleaning and stress behind and join us on an unforgettable cruise over the holidays! Enter your official identification and contact details. We pride ourselves on excellent guest satisfaction and our onboard team is available to immediately address any concerns you may have about your cruise. Helpful. Any discrepancies may prevent travel. And if your child is celebrating a birthday on board, ask our dining crew for a special, personal-sized cake! Air Rates/Taxes and Fees Air rates will be quoted at the time of booking. At this time guests will not be able to travel with service animals on voyages that end in Australia or call upon a port in Australia after visiting a foreign country. Fully Accessible Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old. Those travelers with chronic illnesses and those who are immunocompromised are at greater risk. Menu items from the daily menu are also available in half portions upon request. After clicking the Print Boarding Pass button, the screen may read Loading. Look to the top right corner. The choice is always yours. Our ships provide a quality of service and a variety of accessible features to make your voyage a relaxing and enjoyable experience. Also bring a list of the names, strengths and dosages of all medications in case refills are required. A: Yes. The program will apply to the affected guests and their immediate travel party in the same stateroom. Ambulatory Accessible Please clarify the speciality dining in the Have It All pricing. Q What information do I need to register? Click the box and an alert will appear saying the following pop-ups have been blocked. For more information, consult your Customs Agency. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Package), or $11 or less (Signature Beverage Package). We recommend that visitors to Holland America Line websites who require screen reader software use specific combinations of screen reader and browser. Guests may buy stamps in port or purchase them from Guest Services by charging their shipboard account. You will receive a passport receipt upon collection of your passport, and will be advised on board when the passports will be redistributed. This includes retirees of defunct airlines. The number of specialty dining experiences is determined by the length of cruise, and the restaurants vary per ship. However, you can make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. Seat assignments are controlled by the respective airlines but may be requested for most flights in the Flight Ease system based on availability in the airline's reservation system at the time of booking. Depending on the handset and the carrier the user may be required to select Roam on the handset. Our staterooms and suites come in an array of sizes and configurations to fit your family. Take advantage of 24-hour room service on your verandah, or enjoy a sophisticated meal in the elegant Pinnacle Grill. We also have several levels of suggested attire in the evenings. You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP)because it is designed to help protect your vacation investment from loss. Your reduced deposit will be subject to cancellation penalties if the booking is within the published penalty period. VB6003 is set up with queen bed only to meet compliance spacing with wheelchair access on the left side when facing the bed. Cancelling your cruise/ cruisetour booking for any reason will cancel any air bookings associated with the cruise/cruisetour booking, and fees will be applied if applicable. Under page range you may select which pages you would like to print. Holland America Line recommends 7- to 10-day cruises for traveling families. Make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. If you do not adhere to the cruise itinerary and, as a result, violate this law, any resulting fines will be your responsibility. At Holland America Line we do not discriminate against individuals on the basis of disability. Staterooms VA8119, VA8116, VA8026, VA8025, V6052, V6049, V5140, V5135, V5054, V5051, VA4134, VA4131, H4092, H4089, VA4052, VA4051, D1100, D1099, C1082, C1081 are ambulatory accessible. We recommend requesting a portable crib at booking or by contacting Ship Services at (800) 541-1576. Holland America Line has no control over seat assignments. All phone calls, whether inbound or outbound, are charged a satellite tariff. Ambulatory Accessible Tickets are nontransferable and name changes are not allowed. NEW! Book online at www.luggageforward.com/hollandamerica or call Luggage Forward directly. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations, or to carry their mobility assistance device (wheelchair, scooter, walker, etc. For bookings made in the Netherlands, Belgium, Luxembourg, Germany, Austria, Switzerland, Finland, Sweden, Norway, Iceland and Denmark, submit written cancellations to Holland America Line, Otto Reuchlinweg 1110, 3072 MD, Rotterdam or informatie@hollandamerica.com. All of this occurs under a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. Airlines, limousines and other transfer vehicles have luggage allowance policies which may limit the amount and/or weight of luggage you may take with you and/or impose excess luggage charges. Final payment is generally due no later than 90 days prior to departure although some cruises have different final payment date requirements. Roll-in Shower: Suites SA7094 & A6148, and staterooms VA8132, I-7108, I-6116, I-5112, V5057, V5052, VH4094, C1125. Due to web accessibility standards, users may experience slight variations according to the browser used. Guests without seat assignments prior to the flight date will have seats assigned by the airline at check-in on the date of travel. Travel documents, however, are only issued after final payment has been received by Holland America. Babysitting service is not offered on board. A This box indicates the deck number and general location of the stateroom to facilitate delivery of your luggage to your stateroom at embarkation. No sharing is permitted. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Once completed, all guests will be allowed to disembark. Restricted Fares: Full payment for air reservation is required at the time of air booking. If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit whatsoever of your gross fare if you cancel your booking. shooting in stamford, ct yesterday, the main goal of any instructional design process, milwaukee hood slang,
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