We saw that patients were assessed using a nutritional screening tool, had access to a range of dietary options, and were supported to eat and drink. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The service had enough staff to care for patients and keep them safe. the service is performing well and meeting our expectations. Westmorland General Hospital. Nov. 2015-Aug. 20226 Jahre 10 Monate. Consultants at Westmorland General Hospital Return to Directory Consultants at Westmorland General Hospital * Information available to verified or subscribed users. On several occasions he has helped me with other medical issues without fuss or delay. Westmorland General Hospital Ophthalmology Overview Departments and services Ophthalmology Facilities Ratings and reviews Leave a review Contact department No information available. We expect the work to be completed by 22:00. [3] This became the Westmorland County Hospital in 1906. At least one standard in this area was not being met when we inspected the service and, University Hospitals of Morecambe Bay NHS Foundation Trust. The service did not always make sure staff were competent for their roles. As a result, we had concerns about the safety of the department. Westmorland General Hospital is one of the leading hospital located at Burton Rd, Kendal, Cumbria, LA9 7RG. Business Contact. 191.252.222.108 South Lakes Memory and Later Life Service, Cumbria Partnership NHS Foundation Trust, Westmorland General Hospital, Kendal, England. Therefore, at the time of the inspection, despite there being plans in place for the department, we were not assured the department was able to demonstrate that it was well led. the service is performing well and meeting our expectations. Map and contact details. Our rating of services stayed the same. in my opinion he is simply the best. You can reach out to the office of Westmorland General Hospital via phone at 01539 732288. Staff involved patients and those close to them in decisions about their care and treatment. We don't rate every type of service. We have a team of specialist midwives working in the trust,they include, Domestic abuse, Perinatal mental health,Teenage pregnancy, Substance use, Antenatal and NewbornScreening, Bereavement, Diabetes, Safe Active Birth,Safeguarding and Professional Midwifery Advocate. [2] History [ edit] The hospital has its origins in the Kendal Memorial Hospital founded in 1869. Requires improvement Patients and women were given enough to eat and drink, and pain relief when they needed it. Consultant Physician in Acute Medicine. Westmorland General Hospital Lancaster, We observed good practices in relation to hand hygiene and bare below the elbow guidance and the appropriate use of personal protective equipment, such as gloves and aprons, while delivering care. Prior to this is it was managed by a different foundation trust. If there are additional risks which would suggest recommendation of birth in a consultant led . : Validation of the factors influencing family consent for organ donation in the UK. Staff of different kinds worked together as a team to benefit patients. After the birth of your baby, care and support are provided in your home. We carried out a follow up inspection between 11 and 14 October 2016, to confirm whether University Hospitals of Morecambe Bay NHS Foundation Trust (UHMB) had made improvements to its services since our last comprehensive inspection, in July 2015. 300K+ Plugin Users 47.6177115,-122.2034444 . 536 responses, Agency staff as a percentage of average expenditure, Care Quality Commission inspection ratings, Percentage of patients waiting less than 18 weeks, 79% of patients waiting less than 18 weeks from referral, Patients recommend this hospital. Browser Support The trust was selected for inspection as a trust where there were known risks to service delivery. View Patients received care in a clean, hygienic and suitably maintained environment. Bringing children to hospital facilities are not available, No counselling and support facilities available, https://www.uhmb.nhs.uk/visiting-our-hospitals/parking-facilities/westmorland-general-hospital, University Hospitals Of Morecambe Bay NHS Foundation Trust, Patients recommend this hospital. Doctors, nurses and other healthcare professionals supported each other to provide good care. Treatments and services Cataract Cataract surgery treatment Cornea External Eye Disease Glaucoma Neuro-Ophthalmology Oculoplastics/Orbits/Lacrimal There were good examples of compassionate and person-centred care cross all the services provided. There was not always enough staff to care for women and keep them safe. 5 free lookups per month. Average waiting time from GP referral to treatment for this department. Lancaster, Staff worked well together for the benefit of patients. Westmorland General Hospital (WGH) is the Trust Headquarters of University Hospitals of Morecambe Bay NHS Foundation Trust. the service is performing exceptionally well. To get to the heart of patients experiences of care and treatment, we always ask the same five questions of all services: are they safe, effective, caring, responsive to peoples needs, and well-led? Consultants completed operations for their speciality at this hospital at booked session times. the service isn't performing as well as it should and we have told the service how it must improve. The governance work that was completed to achieve compliance across RLI and FGH had a positive impact on the service at WGH. University Hospitals of Morecambe Bay NHS Foundation trust has been selected as one of the early trusts to be inspected under CQCs revised inspection approach. Burton Road, Kendal, Cumbria, LA9 7RG Numbers of staff on duty met with the NICE guidelines Safe staffing for nursing in adult inpatient wards in acute hospitals in the ratio of one nurse to eight patients. Published Any other browser may experience partial or no support. Inadequate He is patient, never rushing, he listens very carefully and takes an holistic view of his patient. Performance & security by Cloudflare. In maternity services, there were two consultant led antenatal clinics per week. Continue improving Referral to Treatment Times (RTT) for patients and continue to implement trust-wide initiatives to improve response. We rated it them as good because: Published Helme Chase operates an on-call system out of hours (Monday - Friday from 8pm - 8am, all day Saturday and Sunday, and Bank Holidays). Ensure that staff act in accordance with the requirements of the Mental Capacity Act 2005 and associated code. Suspended ratings are being reviewed by us and will be published soon. Suspended ratings are being reviewed by us and will be published soon. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. It was unclear what the vision was for the service. Surgery and maternity were rated as good, however outpatients and diagnostic imaging was rated as requires improvement. Staff completed and updated risk assessments for each patient. All Rights Reserved. 44 responses, Poor - Some alerts not signed off after deadline, Overall Procurement Process Efficiency and Price Performance Assessment, Mortality rate (in hospital and up to 30 days after discharge), Number of deaths within the expected range, Friends and Family Test score: Staff - Care. The service did not plan and provide care in a way that met the needs of local people and the communities served. Z Evid Fortbild Qual Gesundhwes 2020; 153154: 19, Curtis RMK, Manara AR, Madden S, et al. 26 January 2013. If there are additional risks which would suggest recommendation of birth in a consultant led unit, but you choose to have your baby at home, discussions can be facilitated by your named community midwife and Supervisor of midwives. Patient outcomes had not been monitored and managed in a robust way. All three sites provide a range of planned care, including. Email: e.wright@mbht.nhs.uk. Maternity staff did not always complete and update some risk assessments for each woman nor take action to remove or minimise risks. Kendal, University Hospitals Of Morecambe Bay NHS Foundation Trust is responsible for the planning and commissioning of Westmorland General Hospital. As a result, we had concerns about the safety of the department. A midwife-led unit means there are no doctors present. [3] University Hospitals Of Morecambe Bay NHS Foundation Trust is responsible for the planning and commissioning of Westmorland General Hospital. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Patients had a choice of nutritious food and an ample supply of drinks during their stay in hospital. Neurosurgical Interventions for Cerebral Metastases of Solid Analgesic Use in Sports: Results of a Systematic Literature SARS-CoV-2 Rapid Antigen Tests for Health Care Workers. westmorland general hospital Jul 2012 - Present . Up to 5 Ensure that the 5 steps to safer surgery process is audited to monitor that it is being used appropriately, particularly in surgical care. Enter the description for this link and click ok or to close, click the close button or use the ESC key. Privacy Notice. Browser Support Hospitals themselves are mostly managed by NHS trusts, which ensures high-quality care is provided and that money is spent effeciently. Ensure that there are systems and process in place. We inspected University Hospitals of Morecambe Bay NHS Foundation Trust as part of our comprehensive inspection programme in February 2014. The hospital does not provide Accident & Emergency services, critical care or services for children and young people. 16 May 2019. The department did not have a suitable safe place for patients living with a mental health condition. At Helme Chase, our midwife-led unit at Westmorland General Hospital, we pride ourselves in being able to provide a tranquil and home-from-home environment, which allows you to focus on your body and the baby. This was because of long waiting time appointments in some departments and difficulties in securing case notes and test results for patient appointments. Across both services, staff did not always feel supported by the executive leadership team and reported they were not visible. Leaders did not operate an effective governance process and not all relevant risks and issues were identified and escalated with actions identified to reduce their impact. the service is performing badly and we've taken enforcement action against the provider of the service. The hospital had an escalation policy and procedure to deal with busy times, and staff attended bed meetings in order to monitor bed availability on a daily basis. Staff were encouraged to contribute and work collaboratively to provide innovative ways to deliver more joined up care. Key services were available seven days a week. Medical staffing was provided by consultants and doctors for elective activity between 08:00 and 18:00, Monday to Friday. He is without doubt the best doctor I have had, a hard worker and a genuinely nice person. We have a team of dedicated and experienced midwives and clinical support workers who will provide all the support and help you need to have your baby in a true home-from-home setting. And it is a pleasure to see him for my CKD. We visited Westmorland General Hospital as part of our unannounced inspection from 20 to 22 April 2021. Lancaster, Staff were well supported to improve quality and continuously develop. We reviewed the nurse staffing levels on all wards and theatres, and found that numbers and skill mix appropriate at the time of inspection. The trust were working hard to improve this element of the service. Although performance had improved over the last year the trust is still experiencing some difficulties in outpatients in relation to appointments and the availability of patient records. Lancaster, Any learning identified was shared and applied. the service is performing badly and we've taken enforcement action against the provider of the service. All the mothers we talked with expressed satisfaction with the care and support they had received from the midwives during their stay on the maternity units. Bundeszentrale fr gesundheitliche Aufklrung (BZgA): Wissen, Einstellung und Verhalten der Allgemeinbevlkerung (14 bis 75 Jahre) zur Organ- und Gewebespende. If you do not agree to our terms of use and Privacy Notice, please do not use this website or provide any rating, review feedback. Trac proudly powers the recruitment for University Hospitals of Morecambe Bay NHS Foundation Trust View employer information Closed Ref: 331-K12180323-A Vacancy ID: 5140059 Governance Business Partner Closed for applications on: 31-Mar-2023 06:46 View job details No longer accepting applications Managers did not check to make sure staff followed guidance. LA1 5AZ. He can be trusted to do the right thing in every way. Die Essener Universittsmedizin ist mit etwa 1.700 Betten das fhrende Gesundheits-Kompetenzzentrum des Ruhrgebiets und auf dem Weg zum Smart Hospital. If you are assessed as having an uncomplicated pregnancy, i.e. Review written consent being obtained on the day of surgery. Care and treatment were delivered by committed and caring staff who worked hard to provide patients with good services. A midwife-led unit means there are no doctors present. Generally, on surgical wards, nursing staff to patient ratio was one to eight. Take a look through the following pages to stay informed about studying and working in Lancashire and South Cumbrias Local Maternity System. You can contact Westmorland General Hospital by phone using number 01539 732288. there are some services which we cant rate, while some might be under appeal from the provider. The maternity service did not always manage safety incidents well. Surgical services were well managed and patients were very complimentary about the care and treatment they received at the hospital. Please ask your community midwife fordetails of whats available in your local area. Additionally, staff had not undergone regular appraisals and did not feel competent to manage some of the patients who attended the department. The UTC did not have embedded governance systems in place and had only recently introduced clinical audit as a way of assuring quality. The culture was very person-centred and promoted kindness and dignity. The Midwife led maternity service was well managed and was valued by the women using the service. No credit card required. There had been no cases of clostridium difficile or Methicillin Resistant Staphylococcus Aureus (MRSA) in the surgical division at WGHbetween October 2015 and September 2016 . (01539) 716689, Provided and run by: He is patient, never rushing, he listens very carefully and takes an holistic view of his patient. Print This Page There were also areas of poor practice where the trust needs to make improvements. Helme Chase is located on the third floor of Westmorland General Hospital. Take a look through Lancashire and South Cumbrias Maternity and Newborn Alliance priorities and workstreams influencing care across your Local Maternity System. Westmorland General Hospital Pain Management Overview Departments and services Pain Management Facilities Ratings and reviews Leave a review Contact department No information available. Mortality and morbidity meetings were held weekly or monthly at the other trust sites and were attended by representatives from all teams within the relevant divisions from this hospital. Staff were aware of and applied infection prevention and control guidelines. 46 responses. problem you are experiencing readily. Dr Mark Brady is one of the most caring and helpful doctor's I have ever come across, he has time for everyone and does not try to rush you along , he is very good at explaining all about why certain pills are needed and always send's me results of every appointment I have had with him over these past 3/4 year's. Patients were treated with compassion, dignity, and respect. I do not think he could improve on anything he is simply the best. LA9 7RG, In The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. Healthcare Knowledge Ltd (Creators of SpecialistInfo). In the seven months prior to our inspection four executive directors had taken up post. we have taken enforcement action. (01539) 716689, Provided and run by: Services and treatments like accident and emergency services, family planning services and treatment for most infectious diseases are free to all in NHS Hospitals. Good Dermatology Diagnostic Imaging Diagnostic Physiological Measurement Dietetics E Ear, Nose & Throat Endocrinology and Metabolic Medicine G Gastrointestinal and Liver services General Surgery Geriatric Medicine Gynaecology H Haematology N Nephrology O Ophthalmology Oral and Maxillofacial Surgery Orthopaedics P Pain Management R Respiratory Medicine Please read our Terms and Conditions, Privacy Notice and Cookie Page on iWantGreatCare carefully. There were escalation policies, guidance and care pathways for deteriorating patients. Med Klin Intensivmed Notfmed 2019; 114: 1006. We saw information about how patients could give feedback throughout the centre. Increase medical/orthogeriatricians input on surgical wards. Information for September 2016 showed an improvement in the trusts performance, with 75% of this group of patients treated within 18 weeks against the England average of 75%. Jan Snke Englbrecht*, Daniel Schrader*, Holger Kraus, Melanie Schfer. It was then reclassified to an UTC in line with national guidance. What is Ward 2 at Westmorland General Hospital? Staff knew the process for reporting and investigating incidents using the trusts reporting system. Good However, there were also areas of poor practice where the trust needs to make improvements. free lookups / month. All staff spoke positively about the service they provided for patients. Kendal, Staff were not up to date with mandatory training and other important training such as safeguarding vulnerable adults and children. We are working hard to update our Consultant's Directory. The patient records we reviewed included an assessment of patients nutritional requirements based on the malnutrition universal screening tool (MUST). This was maintained with clinical support workers providing additional assistance.
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