Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Sign in to create your job alert for Customer Service Consultant jobs in United States. No scripts. ), Paid Time Off (start accruing time immediately), 7 Paid Federal Holidays and 1 Floating Holiday, Eligible Tuition Reimbursement (up to $5,250), Volunteer Day for Community Service (Paid Day Off). Disclosure: We may receive compensation if you sign up for or purchase products linked below. Maintains contact with customers and intermediaries in relation to questions about premium or policies. Mailing setup; ensures that the customer get informed about their renewal. 0 suggestions are available, use up and down arrow to navigate them, Work From Home Customer Service Associate, Customer Service Associate - Work From Home, 200 N. LaSalle St. Suite 900, Chicago, IL 60601. Angie Nelson began working from home in 2007 when she figured out how to take her future into her own hands and escape the corporate cubicle farm. One comment from a stay-at-home-working-parent state that it is an okay job and that the employee was happy to be able to work from home, but that the company mostly focuses on metrics. Be an early applicant. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder use your conflict management skills to balance the needs of the customer with the options from the business while always maintaining a professional composure. Be an early applicant. If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. ), Wayfair wants to ensure your success. exceed customer satisfaction, excel in meeting customer service efficiency metrics, and other responsibilities as assigned. And well bring you a place where you can thrive. A knowledge of working within Windows Operating Systems or equivalent. For U.S. benefit information, visit myassurantbenefits.com. Nous sommes dsols pour la gne occasionne. Well provide the training, tools, and equipmentall you need is a love for problem solving and a dedication to a phenomenal customer experience. Amsterdam, North Holland, Netherlands. To see all 7 open jobs at Wayfair, click here. We are currently hiring in the following states: Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylania, Rhode Island, Vermont, Washington DC and West Virginia. The purpose of the Customer Service Associate role is to be the first point of contact with our customers within the organization. Processes data in intermediary administration. In the event a customer should contact our support team via phone, email, chat, mobile messaging, or in other ways, we empower our Customer Service Team to resolve the issue. This article is part of our series "Conversations with Creatives," where we connect with the talented individuals of Wayfairs creative teams to hear their insights and share their perspectives on their roles, their experiences, and what makes Wayfair a destination for creatives of every kind. pour nous faire part du problme. Our on-site and virtual Customer Service teams work proactively in a fast-paced environment to provide customer solutions and ensure a seamless delivery experience. This button displays the currently selected search type. Get notified about new Remote Work jobs in Amsterdam, North Holland, Netherlands. You will be given a level of autonomy to help customers find the right solution. Both are colleagues on the Partner Operations team at Wayfair who partner with Wayfairs suppliers to provide consumers with the products they love through an exceptional customer experience. The Wayfair Opportunity: At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. Si continas viendo este mensaje, Find startup jobs, tech news and events. Last Updated December 21, 2021. A private and dedicated workspace free of any distractions, (roommates, children, spouses, pets, etc.) Be the voice of Wayfair and work to build a relationship with business customers who contact the company by inbound phone call, chats, and emails; Help customers navigate a variety of . You will be given a level of autonomy to help customers find the right solution. . Youll play a crucial role by providing a best in class experience when its most needed. This is why our training is. As we know, job details can change at any time. Be the first to apply. RemoteWorker US. We call it The Assurant Way. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Work from Home Customer Service | Wayfair Work from Home Customer Service Remote, United States Requisition ID: 10797 Job Description Work from Home Customer Service This is a virtual customer service associate position in the United States where you will work from your personal residence in a distraction free space. From our paid volunteer days to our donation matching, the opportunity to contribute outside of the work environment is available to all of our employees. A knowledge of working within Windows Operating Systems or equivalent. We meet customers where they are. Assistance for Individuals with DisabilitiesWayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. to let us know you're having trouble. The Wayfair Opportunity: At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.This isn't just about taking another phone call this is about empowering . Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. Wayfair Professional is an industry-leading business-to-business sales organization dedicated to helping make good spaces great. Wayfair would you for you to exceed customer, efficiency metrics, and issue resolutions targes. Thanks and good luck! Wir entschuldigen uns fr die Umstnde. When expanded it provides a list of search options that will switch the search inputs to match the current selection. * Data driven solutions to enhance customer experience while improving internal team processes. Inbound Retail Sales Rep (Work From Home) RemoteWorker US. Whether its over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. We are unable to accommodate any misses, time off, or tardiness during this time. A private and dedicated workspace free of any distractions, (roommates, children, spouses, pets, etc.) You will handle an estimated 50-60 phone calls per shift. Introduce yourself, and we'll get in touch if there's a role that seems like a good match. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Customer Operations Manager II. 700 West Ball Road Anaheim, CA 92802. A private and dedicated workspace free of any distractions, (roommates, children, spouses, pets, etc.) At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. ), Paid Time Off (start accruing time immediately), 7 Paid Federal Holidays and 1 Floating Holiday, Eligible Tuition Reimbursement (up to $5,250), Volunteer Day for Community Service (Paid Day Off). Research salary, company info, career paths, and top skills for Customer Service Rep - PT or FT - 100% Work From Home You will be asked to provide service to a customer seeking assistance with post-order issues, such as returns, replacements, refunds, and more. Angie Nelson began working from home in 2007 when she took her future into her own hands and found a way to escape the corporate cubicle farm. Wireless (WiFi) access is not permitted for use. No canned responses. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Today she balances several successful online ventures and loves to share her passion for home business with others. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. At Wayfair, there's a wide variety of career options available. an. Email For Later No canned responses. We are currently hiring for the following states:Alabama, Arizona, Arkansas, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, South Dakota, Tennessee, Texas, Utah, Washington, and Wisconsin. This job is no longer available, but here are similar jobs you might like. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. Bring us your best work and your brightest ideas. Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions. We cant wait to see what we can achieve together. This is why our training is. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Wireless (WiFi) access is not permitted for use. All other necessary computer equipment and accessories are provided by Wayfair. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. Disculpa Whether its over the phone or through chat or email, we deliver the same level of high-quality service wherever customers feel most comfortable. If you require a reasonable accommodation to participate in the job application or interview process, please contact [emailprotected]Need Assistance? Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. Assurant has numerous offices across Europe, including the United Kingdom, Italy, Spain, The Netherlands, Germany, and France. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. There is little down time in this position as you are typically on back to back calls during your shift. Directions to the Parking Lot: If traveling West on Ball Road, turn left on Cast Place (before . Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. These values inspire our commitment to be a responsible corporate citizen. No matter where you start, creativity and humility will help propel your career to places beyond what you thought was previously possible. If you continue to see this We believe in giving our employees unscripted career paths with opportunities for ownership and autonomy throughout. Excellent customer service and strong administration skills, Ability to learn quickly with flexible to adapt to changing priorities, Ability to multi-task, assess priorities and competently handle a variety of activities with a high-degree of accuracy in a fast-paced, deadline-driven environment, Intermediate level Microsoft Word, Microsoft Excel, Knowledge of General Insurance is a benefit, A net fixed home - work travel allowance based on your travel distance. Youll play a crucial role by providing a best in class experience when its most needed. This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. You will actively listen to understand relevant customer information to find the best way to solve their problem quickly and thoroughly. identify areas where improvement is needed and share those trends with leadership. us most. If you have a disability under the Americans with Disabilities Act or similar law, and you wish to discuss potential accommodations related to applying for employment at our company, please contact Accessibility@assurant.com. Solutions arent a one-size-fits-all approach so customer service associates do not read from pre-populated scripts. Youll need to think analytically to solve customer problems in a first contact resolution approach. At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. ), Wayfair wants to ensure your success. If you have any questions regarding our processing of your personal data, please contact us at [emailprotected] If you would rather not have us retain your data please contact us anytime at [emailprotected], Sorry, this job was removed at 12:52 a.m. (CST) on Saturday, April 1, 2023, Find out whos hiring remotely Nationwide, Wayfair operates in the Retail industry. Wayfair United States Join or sign in to find your next job Join to apply for the Work from Home Customer Service role at Wayfair Email You may also apply directly on company website. We pride ourselves on providing service in your time zone with no time limit and no scripts to follow. We take the privacy and security of prospective employees very seriously and are actively working to combat employment scams. Careers Site Design by Beamery Careers, Customer Service Associate - Czech & Slovakian speaker. naar para informarnos de que tienes problemas. We know that no two customers are the same. . Qualified applicants will be required to pass the candidate assessment to proceed with the interview process. Youll need a passion for people. per informarci del problema. This is a fast paced environment and highly structured. us most. Essential cookies are necessary for the proper functioning and security of the website and cannot be refused. You can check your typing speed online. These are true human to human interactions where you can make a meaningful impact. For your Youll play a crucial role by providing a best in class experience when its most needed. Youll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions. Other cookies are optional, such as Functional Cookies and Advertising Cookies, and only placed if you choose to do so. 2023 CareerBuilder, LLC. Amazon, home Depot,Dillard's, Macy's Levi , GameStop and many more company's 8 17 Comments Job Referrals! Jennifer Phillips and Kristin Filippelli never considered themselves runners, but when the COVID-19 pandemic hit and gyms closed, they both were in search of ways to keep themselves going. No canned responses. For benefit information outside the U.S., please speak with your recruiter. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. Carries out surveys in relation to customer satisfaction. Hi There . Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. At Wayfair, there's a wide variety of career options available. No canned responses. At Wayfair, we care about our customers. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Aydanos a proteger Glassdoor verificando que eres una persona real. Customer Service Staff. Opa-Locka, FL. exceed customer satisfaction, excel in meeting customer service efficiency metrics, and other responsibilities as assigned. us most. Every voice, every perspective matters. Remember, the Arise Platform connects you with the clients, you provide the service. The purpose of doing this will be to build relationships with customers. Added 26 April 2023. Although there is an overwhelming number of virtual, customer service jobs at Wayfair, it does depend on where you live. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com. It's exciting, challenging, and fulfilling all at once I've never experienced anything like it.". Wayfair is seeking Full Time Work from Home Spanish Customer Service Representatives. About Wayfair Inc.Wayfair is one of the worlds largest online destinations for the home. We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Hourly Pay rate: Starts at $15 an hour with a cost of living adjustment and tenure based increases as early as 6 months. Quarterly performance bonus of up to $2,000, Referral Bonus of $500 per eligible referral, Health, Vision and Dental Insurances (coverage starts on Day 1! If you require a reasonable accommodation to participate in the job application or interview process, please contact [emailprotected]Need Technical Assistance?If you are having any technical difficulty submitting your application, please reach out to our careers team at [emailprotected]About Wayfair Inc.Wayfair is one of the worlds largest online destinations for the home. Processes and controls commission statements. These issues can be resolved via email, chat, video call, or phone call. Remote Work Jobs in Amsterdam, North Holland, Netherlands, Business Development Representative (Fully Remote), Manager, EMEA and Candidate Member Engagement, REMOTE Affiliate and Business Development Managers WORK FROM ANYWHERE, Remote Endpoint Infrastructure Problem Solver, Workplace Equity Specialist (Data Analyst) - Amsterdam), Author Acquisition & Growth Manager (f/m/d) | Netherlands, Digital Marketing Strategy Analyst - 3months Freelance Contract, Growth and BizDev Strategist - Freelance [Remote]. This is a virtual customer service associate position in the United States where you will work from your personal residence in a distraction free space. You will. or noise (radio, tv, etc. We are a team of open-minded individuals that are driven by data rather than egos, who support each other through both success and failures. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Qualified applicants will be required to pass the candidate assessment to proceed with the interview process. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve. When a customer does call the service representatives, Wayfair claims to empower their team to resolve the issue. Details on offers may change, and you should confirm them with the company prior to taking action.