And maybe sometimes similar communities already exist, but that doesnt mean you cant build your own space. today i will be telling you about the new Badge of Discord, which is Discord Certified Moderator Badge, i will show you how to get it, and how to pass the Mo. Discord wants to help you build the best community you can - and that is exactly why the Discord Moderator Academy was created. The tests says at the ending: "You've finished taking the Discord Moderator Academy Exam! We built the Moderator Academy as a comprehensive resource so anyone, from first-time mods of smaller servers to experienced veterans of massive online communities, can find resources to learn about moderation, community management and more. Verification ActionsOnce you decide whether you want to add or remove a role, you need to decide how you want that action to take place. A text filter is integral to a well moderated server. Removing invite links from less relevant traffic sources will decrease server growth. For example, if you add the slur nig to your filter and someone mentions the country Nigeria they could get in trouble for using an otherwise acceptable word.Filter immunity may also be important to your server, as there may be individuals who need to discuss the use of banned words, namely members of a moderation team. Support Blog Careers. Sometimes, bots and webhooks work their best when working together. Our Discord server: discord.gg/Szrr7MC. Much more flexible as they can do more complex actions similar to what a regular user can do. You can build a community around anything, really, and find people all over the world who want to talk about that passion with you. This involves designing exemplary situations of some everyday issues happening within your Discord server to let the trial moderators explain how they would handle them. One additional component not included in the table is the effects of implementing a verification gate. All of these answers and more await you in this Discord Moderator Academy course all about Team Management. Separate instructional & verification channels, Requires the most effort from both moderators and users, Simple to perform, cannot mistype anything, More complex, users must read and type more carefully, Users subject to server verification level (if using the Verified role method), Users not subject to server verification level, Extremely effective at deterring trolls from reaching the rest of the server, Users do not need to read instructions/rules as closely to understand what to do, Encourages users to read the verification message carefully, Encourages users to read the verification message carefully, but. Some bots may also allow by-server white/blacklisting allowing you to control which servers are ok to share invites to, and which arent. As such, Fast Messages filters should prevent offenders from sending messages; this can be done via a mute, kick or ban. There is a new scam going around with bots/frauds claiming to be discord staff and sending you "discord moderator exam" links. This will let you remain focused and have an uninterrupted training session. Safety Center. The basics of not just team management but team attitude and moderator etiquette. Back. Articles start with the basics, and the later articles are some of the most advanced topics moderators may face. This is usually used to represent an Author icon. For this reason, its also important a robust filter also contains whitelisting options. Weekend availability. These countermeasures stop participants of a raid specifically from harming your server by preventing raiding users from accessing your server in the first place, such as through kicks, bans, or mutes of the users that triggered the detection.Damage prevention stops raiding users from causing any disruption via spam to your server by closing off certain aspects of it either from all new users, or from everyone. Here is an image to showcase an example of these properties: Example image to showcase the elements of an embedAn important thing to note is that embeds also have their limitations, which are set by the API. Before you start building your team . Channels that are made opt in, require privileged access, or moved to the bottom of the channel list will have less engagement than other channels, The channel with greet messages will have an increased number of readers and, if send messages is enabled, a greater number of messages and chatters. In addition, total engagement on your other channels may grow at a slower pace. These systems typically look for users that were created recently or have no profile picture, among other triggers depending on how elaborate the system is.Raid prevention stops a raid from happening, either by Raid detection or Raid-user detection. This is usually used to represent an Author icon. Now that youve identified an interest and a purpose, share this with the members of your community! Marta Arts Center Station. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Recommended additions to such a moderation handbook are: Be sure to recognize anything that is prevalent in your moderation culture or community that is also worth mentioning here! InsurgentGlory#9910 Moderators Discord Moderator/Admin (4+ years experience) Hello! Firstly, enter your Discord username as well as the hashtag that comes with it (e.g. In this respect, some anti-spam filters can act simultaneously as Fast Messages and Repeated Text filters.Sometimes, spam may happen too quickly for a bot to catch up. Raid detection means a bot can detect the large number of users joining thats typical of a raid, usually in an X in Y format. Welcome to our page. Verification confirms that your server is legit and that you are who you say you are. This covers a wide base of things on Discord, there are multiple types of spam a user can engage in. To apply, you must read over the Moderator Academy study materials and then take an exam to see how knowledgeable you are. Before anything, please do read this: tl.gd/n_1srdpan Feel free to follow us for any news about the upcoming video games related events. Discord Moderator academy. Permitting the discussion of sensitive topics on your server can allow users to feel more at home and engage with their trusted peers on topics they may not feel comfortable discussing with others. Sometimes, bots and webhooks work their best when working together. Remember to grow your moderation team as your community grows so that you can ensure your server is always well cared for, even without your constant presence. As you grow your community from one person to a thousand, as you meet new friends and create memories for the rest of your life, as you sing in late night voice calls and take hours thinking about how to write new rules, well be here with you, every step of the way. Cannot hyperlink any text in a normal message, must use an embed. Time that the embed was posted. Users will not be subject to the server verification level on joining, but will be after they verify. Publicly sharing this with trainees can help keep you on topic and allow them to come prepared with questions. Role of administrators and moderators on Discord, Discord's commitment to a safe and trusted experience, Talking about online safety with your teen, Answering parents' and educators' top questions, Working with CARU to protect users on Discord, 111: Your Responsibilities as a Moderator, 207: Server Information and Announcement Channels, 231: Fundamentals of Family-Friendly Servers, 311: Understanding and Avoiding Moderator Burnout, 314: Training and Onboarding New Moderators, 341: Understanding Your Community Through Insights, 345: Best Practices for Moderating Content Creation, 404: Considering Mental Health in Your Community, 405: Practicalities of Moderating Adult Channels, 407: Managing Exponential Membership Growth, 442: Using Insights to Improve Community Growth and Engagement, 444: Managing Interpersonal Relationships, 459: Bringing Other Communities to Discord, 541: The Application of Metaphors in Moderation. Which text/voice channels do people use the most? There are a few different ways a username can be abusive and different bots offer different filters to prevent this. Choosing an appropriate approach. A Banned words filter can catch links and invites provided http:// and https:// are added to the word blacklist (for all links) or specific full site URLs to block individual websites. *Defaults to banning ALL links **YAGPDB offers link verification via google, . Also directs to a URL, if given. Just an endpoint to send data to, no actual hosting is required. Learn what it takes to create a dream team to run your community. Here are some of the most important ones you need to know:An important thing to note is that embeds also have their limitations, which are set by the API. Discord Moderator Academy Phishing scam. If you are logging member joins and leaves, you can infer that Discord has taken action against shady accounts if the time difference between the join and the leave times is extremely small (such as between 0-5 seconds). An important aspect of onboarding moderators therefore is to make them aware of how to react in such situations. Namely, Emoji and Links may warrant separate punishments. Just an endpoint to send data to, no actual hosting is required. Discord Moderator Exam- Need to know Everything. You should share your server guidelines and expectations publicly, usually in a welcome channel and in a server ruleset that users are expected to abide by. Imagine a community centered around an author people might want to join to talk about the author, or participate in a read along, find similar authors, talk about future books, or more. *Unconfigurable filters, these will catch all instances of the trigger, regardless of whether theyre spammed or a single instance**Gaius also offers an additional NSFW filter as well as standard image spam filtering***YAGPDB offers link verification via google, anything flagged as unsafe can be removed****Giselle combines Fast Messages and Repeated Text into one filter. Filtering allows these invites to be recognized, and dealt with more harshly. John#1234). To get started, type your Discord username followed by the hashtag (for example, namee#4209). For example, a serious channel dedicated to discussion of real world issues may require discussions about slurs or other demeaning language, in this exception channel based Immunity is integral to allowing those conversations.Link filtering is important to servers where sharing links in general chats isnt allowed, or where there are specific channels for sharing such things. Adds the author block to the embed, always located at the top of the embed. Discord is a special place because of all of the amazing communities where people find those with similar interests, form friendships, and create belonging. Commonly used hacks on Discord, such as phishing links, malicious files and other harmful softwares. Wounded Warrior Project 3.9. Public bots often have a preset avatar and name which cannot be modified by end users. Make sure to accommodate for any accessibility issues or notes for those who were unable to be present. These functions usually prevent messages from being sent or read in public channels that new users will have access to. Markdown is also supported in an embed. You need to take the Discord Moderator Exam in order to be an authorized moderator. Before configuring a filter, its a good idea to work out what is and isnt ok to say in your server, regardless of context. Recommend tools to easily manage bigger teams are Google Docs and similar, but bots and self made timetables will suffice, too. Members remain on your server after joining, decreasing server leaves over time from new members, Members are more likely to want to engage with your server prior to joining, and will be more likely to talk or visit multiple channels. Leverage your professional network, and get hired. For an anti-spam system to fit this dynamic, it should be able to prevent Fast Messages and Repeated Text. diane abbott son sectioned what is alfie boe doing now? While the involvement of bots may be minimal, writing interview questions and determining evaluation criteria could be complex, Requires only a single #welcome type channel with instructions to click the reaction, Can require either only a single channel or two channels depending on preference, Does not require any channels, unless you want a backup verification method for users that have DMs disabled. In this respect, some anti-spam filters can act simultaneously as Fast Messages and Repeated Text filters.Sometimes, spam may happen too quickly for a bot to catch up. There are regular meetings about moderation on Discord, sneak peeks at upcoming Discord features, and the chance to hear from teams across the company on what theyre working on. If you need any material such as a presentation, paper and pencil, example cases and such, prepare them beforehand so you do not lose time during your training setting these up. If you pass the DMA Exam, you will be eligible to apply to join the Discord Moderator Discord (18 years and older) or the Moderator Mentorship Community. Discord is a place where anyone can build and manage a community dedicated to the things they love, whether that is a favorite game, creating amazing art, or simply hanging out with friends and making new ones. 0.5. hours. Some bots may also allow by-server white/blacklisting allowing you to control which servers are ok to share invites to, and which arent. An overview of external rules to be applied within the server and a description of your moderation culture and expectations internally to help new moderators easily adjust to their new team. You can then give your training to someone on your team, in case you missed something important and to check whether or not your estimated time is accurate. Support Blog Careers. The amount of content continues to grow, now consisting of over three dozen articles carefully crafted by moderators across the platform, each bringing their expertise on a wide variety of different challenging topics. Raid detection means a bot can detect the large number of users joining thats typical of a raid, usually in an X in Y format. This can encompass subjects like politics, mental health, or maybe even their own personal struggles. This approach is most commonly used when onboarding new moderators. The differences between these methods are shown below. If you are logging member joins and leaves, you can infer that Discord has taken action against shady accounts if the time difference between the join and the leave times is extremely small (such as between 0-5 seconds). Then, complete the rest of the form and click on "Next". What topics do you prioritize over others and think require more time investment than others? User FiltersMessages arent the only way potential evildoers can present unsavoury content to your server. Moderators are unlikely to notice user action. They can only send messages, not view any. Bots have to be hosted in a secure environment that will need to be kept online all the time, which costs more resources. As such, being able to filter specific links is a good feature, with preset filters (Like the google filter provided by YAGPDB) coming in very handy for protecting your user base without intricate setup however, it is recommended you do configure a custom filter to ensure specific slurs, words etc. Maybe youve always wanted to learn what it takes to recruit, manage, and grow a team of moderators. There may also be channels that allow the usage of otherwise banned words. To help institute a purpose, remember to think about your community from the perspective of a new member. what is a discord moderator. Developing a timetable. Users will be subject to the server verification level until they verify. These communities are built and cared for by moderators, who make sure these servers grow and flourish while making sure the community held within is healthy and safe. (F18; Sparkle/Insurgentglory Online!) Overview. A Banned words filter can catch links and invites provided http:// and https:// are added to the word blacklist (for all links) or specific full site URLs to block individual websites. Will you offer new moderators to practice during your training and get hands-on experience? Removing invite links from less relevant traffic sources will decrease server growth. Mod Academy. Who responds to whom? At the end you should provide some sort of model or example answer to let the recruits know where they need to improve. Here experienced moderators or the head of staff introduce each new member of the team personally and guide them through the most important aspects. #free_paid# Click for more information. A collection of articles curated from the Discord Moderator Academy. 314: Training and Onboarding New Moderators. However, you shouldnt rely solely on these systems if you run a large or public server. For example, racial slurs are generally unacceptable in almost all servers, regardless of context. Deciding what topics to cover. This can often happen in raids. Follow these steps to get the Certified Mod Badge on your Discord profile. In addition, total engagement on your other channels may grow at a slower pace. The exam covers a wide range of topics from the growing library of Discord Moderator Academy articles and will test your prowess in all things moderation. Download Nitro Discover Safety. Bots are authenticated via a token, compromised token can cause severe damage due to their capabilities if they have permissions granted to them by the server owner. First, go through the entire training yourself to see if everything is covered that you think is important. The exam covers a wide range of topics from the growing library of Discord Moderator Academy articles and will test your prowess in all things moderation. User FiltersMessages arent the only way potential evildoers can present unsavoury content to your server. The @everyone role should have no permissions, the Verified role should have the permissions you would normally give to @everyone. No authentication that data sent to webhook is from a trusted source.If webhook URL is leaked, only non-permanent problems may occur (e.g. You can even help offer ideas for product features were right there to listen. The text that is placed above the description, usually highlighted. Seems to be happening to partner program applications too (the application went offline the Friday they left for break and isn't reopening yet). The @everyone role should have normal permissions. The exam consists of multiple-choice questions, as well as short answer questions on hypothetical situations, moderation policy, as well as some questions about your moderation experience and the communities you moderate. How many new members successfully activate on their first day? A medium-sized image in the top right corner of the embed. DMA is a . There should be conversation about how to redirect users to higher staff and closing tickets appropriately so they dont stack up and cause confusion. Spam, by definition, is irrelevant or unsolicited messages. For this reason, its also important a robust filter also contains whitelisting options. This covers a wide base of things on Discord, there are multiple types of spam a user can engage in. Flexibility. Allows you to put multiple fields in the same row, rather than having one per row. Try to keep it simple and easily accessible for everyone involved. Filtering allows these invites to be recognized, and dealt with more harshly. Mod Academy. You can create an outline of your training where you write down the topics you will cover and the objective of that topic. Take the Discord Moderator Exam! How many new members successfully activate on their first day? After each training, write down what went well and what could be improved. Safety. I have a bubbly and energetic personality, and look forward to working with you! However, you can reset the bot token if needed. A group discussion will be better applicable to discuss moderation cases, where a demonstration and practice would work better to demonstrate how Modmail bots work. Effective management promotes a feeling of professionalism and simplifies the process of training new moderators by a lot. For an anti-spam system to fit this dynamic, it should be able to prevent Fast Messages and Repeated Text. The common forms are listed in the table above. The link to the address of the webpage. Make sure there is a break once every one to two hours so trainees can focus on your training without feeling overwhelmed. Both tools are essential for a server to function properly and make for a powerful combination. Can create 10 webhooks per server with the ability to customize each avatar and name. Providing adequate, real-time moderation across our Discord's many language channels has proven challenging, if not unrealistic. Confident moderators are more willing to aid users in need than those who are still unsure of how the system works. *Unless you are using the channel description for verification instructions rather than an automatic greeter message. They need to be able to create an environment in which it is comfortable for them to work in and not be afraid to ask for help if they feel threatened by users or, in extreme cases, other staff members. Before conducting training, you should evaluate what can make your training most effective. When youre ready to be tested, the exam is accessible from any article within the Discord Moderator Academy. Not only does a moderation team distribute workload, but it allows for new ideas and perspectives maybe youre not as technical, and bringing in a bot expert allows for automating some manual chores. This could be 10 links in one message, or 1 link in 10 messages. While many servers will use catch-all filters to make sure links stay in specific channels, some links will always be malicious. Having a reliable team behind you to assist you in training is of most importance. The most common forms of spam are also very typical of raids, those being Fast Messages and Repeated Text. Two years of experience using Discord as a server moderator. Study the Discord Moderator Academy (DMA) Pass the Discord Moderator Academy Exam. For example, racial slurs are generally unacceptable in almost all servers, regardless of context. If you use any material, test them beforehand. *Unless you are using the channel description for verification instructions rather than an automatic greeter message. DMA is a collection of resources written by moderators of some of Discords most prominent communities. I took the Discord Moderation Academy Exam back in late July, and I have not received a rejection or invitation message even though it has been some time. Such instances can include how to handle issues in audio channels, user disputes, DM Discord invitations, off topic discussion in the incorrect channel, and potential issues that may be encountered with bots. Even if you do not pass this time, the test . The @everyone role should have normal permissions. Discord Nitro Scams - Any scams being spread about getting free Discord Nitro or server boosts should be reported if they contain a potentially malicious link, or if being spread by a bot. Articles start with the basics and ramp up to cover some of the most advanced topics that a moderator might face. Both of these servers are a growing community of passionate moderators on the platform to discuss all things moderation. Might there be anything in need of adjustment? Requiring newer moderators to work with each other or even an assigned team member allows you to better monitor progress and for aid to come when required. Username filtering is less important than other forms of auto moderation, when choosing which bot(s) to use for your auto moderation needs, this should typically be considered last, since users with unsavory usernames can just be nicknamed in order to hide their actual username. Here experienced moderators or the head of staff introduce each new member of the team personally and guide them through the most important aspects. Verification gates make it harder for people to join in the conversation of your server, but in exchange help protect your community from trolls, spam bots, those unable to read your servers language, or other low intent users. The Buddy System approach describes working in pairs or groups, in which two or more buddies work together on one task. Time that the embed was posted. . Given the fact that the time stated has passed by a wide margin, I'm a bit confused. Decide on how and when mentors report to the head of staff or other higher ups. In addition, discord.gg can be added to a blacklist to block ALL Discord invites.A Banned Words filter is integral to running a public server, especially if its a Partnered, Community or Verified server, as this level of auto moderation is highly recommended for the server to adhere to the additional guidelines attached to it. No authentication that data sent to webhook is from a trusted source.If webhook URL is leaked, only non-permanent problems may occur (e.g. Youll also see that the percent of people that visit more than 3 channels increases as they explore the server and follow verification instructions, and that percent talked may increase if people need to type a verification command.However, in exchange you can expect to see server leaves increase. After taking the test, the message says that the application "may take a few weeks to be properly graded". I have been using discord for 4+ years! Even though this comparison is important for better understanding of both bots and webhooks, it does not mean you should limit yourself to only picking one or the other. Bots have to be hosted in a secure environment that will need to be kept online all the time, which costs more resources. If you want to use the remove unverified role method, you will need a bot that can automatically assign a role to a user when they join. *Unconfigurable filters, these will catch all instances of the trigger, regardless of whether theyre spammed or a single instance**Gaius also offers an additional NSFW filter as well as standard image spam filtering***YAGPDB offers link verification via google, anything flagged as unsafe can be removed****Giselle combines Fast Messages and Repeated Text into one filter. The content of the Discord Moderator Academy is organized based on complexity. The nature of spam can vary greatly but the vast majority of instances involve a user or users sending lots of messages with the same contents with the intent of disrupting your server.There are subsets of this spam that many anti-spam filters will be able to catch. Community moderators play a vital role in making online forums and other online gathering places welcoming and accepting of all participants. Fortunately, the Discord Moderator Academy (DMA) is designed to serve as a comprehensive guidebook to understanding the many layers of moderation, written by expert community moderators who delve into its practices daily. Additionally, it allows its members to effectively share their moderation skills with each other. How much time are you planning to spend on training? Today, were proud to announce the launch of the Discord Moderator Academy Exam! Why do I want to stick around? Also directs to a URL, if given. It also aids in terms of personal safety: if a moderator feels personally attacked by a user, they get immediate support from their buddies without feeling the need to tackle the issue alone. 403: Sensitive Topics. In order to measure the efficacy of your verification system, you may need to use a custom solution to measure the proportion of people that pass or fail verification. The Discord Certified Moderator program is to certify some of Discord's best moderators. In order to measure the efficacy of your verification system, you may need to use a custom solution to measure the proportion of people that pass or fail verification. There are rate limits in place to stop bots from harming servers that can prevent deletion of individual messages if those messages are being sent too quickly. These functions usually prevent messages from being sent or read in public channels that new users will have access to. When your training is done, finish with an exercise, group discussion, or something else that is interactive and fun to do. Sep 27, 2020. The nature of spam can vary greatly but the vast majority of instances involve a user or users sending lots of messages with the same contents with the intent of disrupting your server.There are subsets of this spam that many anti-spam filters will be able to catch. 100: An Intro to the DMA 103: . A text filter is integral to a well moderated server. I was very tired and stupid at the time and I fell for it, filling out my discord login information in a login page that . These systems typically look for users that were created recently or have no profile picture, among other triggers depending on how elaborate the system is.Raid prevention stops a raid from happening, either by Raid detection or Raid-user detection. The @everyone role should have no permissions, the Verified role should have the permissions you would normally give to @everyone. Today's top 20 Discord jobs in Australia. For example, a serious channel dedicated to discussion of real world issues may require discussions about slurs or other demeaning language, in this exception channel based Immunity is integral to allowing those conversations.Link filtering is important to servers where sharing links in general chats isnt allowed, or where there are specific channels for sharing such things. For example, if you add the slur nig to your filter and someone mentions the country Nigeria they could get in trouble for using an otherwise acceptable word.Filter immunity may also be important to your server, as there may be individuals who need to discuss the use of banned words, namely members of a moderation team.
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