We are glad to hear that you found our hotel to be ideal for your stay.We appreciate your feedback about the rooms and will certainly take it into consideration as we continue to improve our hotel. I stayed on this property over the memorial holiday weekend, and here is an honest opinion of this property ONLY! Are any cleaning services offered at Hilton Palacio del Rio? This double room has a balcony, cable TV and air conditioning. REEA Conference brought me to a Hilton in San Antonio! My hotel room had a walkout balcony with a view of the river walk. Immensely pleasant staff, friendly service, non-smoking and individual rooms. This 15 minute video shares our unique story about how we came to be thanks to HemisFair '68 Worlds Fair. if you stay here and like to go to sleep before midnight, get a room facing away from riverwalk. Hi F2277ASmatthewb, Firstly, please accept our sincere apologies for not exceeding your expectations during this stay. Is Hilton Palacio del Rio located near the city centre? Until then, happy travels! On balance, Omni La Mansion del Rio scores significantly higher than Hilton Palacio del Rio. The staff in the River's Edge Cafe & Patio Bar was outstanding. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Hilton Palacio Del Rio provides such facilities as an outdoor swimming pool, a patio and a gym. Amenities. Varied breakfast at the hotel restaurant;))). Again, we thank you for your past loyalty and hope you will consider our hotel for future stays as this feedback will surely be put into practice. Yes, guests have access to a pool and a fitness centre during their stay. This property is making considerable investments and efforts toward becoming more sustainable. Interesting choices. Hotel is wonderfully situated on the river and we had fun hanging out on the balcony and watching the river barges load and unload - very colorful at night. The hotel room was perfect with view of the humongous water tower. hotels position next to the san antonio river walk and easy connection to tower of the americas. In the morning, Michael cooks the best omelets to get your day started & Rose made sure we had everything we needed. Tracie. Juan from Hilton Vacations was especially helpful and knowledgeable. Additional charges may apply. It'll be a delight to share your sentiments with our entire team at our next all-hands meeting. Balcony overlooking the river was great. Juan from Hilton Vacations was especially helpful and knowledgeable. Hilton Palacio Del Rio Room Service Menu. Now 208 on Tripadvisor: Hilton Palacio del Rio, San Antonio. Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. Hilton Palacio del Rio is in the best location, right on the riverwalk, walking distance to the Alamo, River center mall, food and right next door to La Villita. Reasonably spacious room ; early check in ; nice beds. We are always looking to provide our guests with an exemplary value and it seems as though we achieved this during your stay.We apologize for the pool being closed due to the cold weather, but we hope that you were still able to enjoy the other amenities that our hotel has to offer.Thank you again for choosing to stay with us and we hope to have the pleasure of welcoming you back soon. Communication was challenging, wi-fi was bad. This is the version of our website addressed to speakers of English in the United States. "We are Marshall!"Cheers! The Hilton Palacio del Rio features an ideal location directly across from the Henry B. Gonzalez Convention Center. . 7 minutes' walk from the 15-mile San Antonio River Walk, the 4-star Hilton Palacio Del Rio Hotel San Antonio offers accommodation with a luggage storage and a gift shop. Until then, we wish you happy travels! Great locations and deals for every budget. We also offer Starbucks in our lobby-level Coffee Cupboard. The facility was nice and clean. The restaurant was excellent, I ordered excellent dishes. The first problem witnessed was the valet parking. Our room service was taken care by a lady named Pilar Montes. Your compliments are appreciated and will be shared with our team members. Yes, it is 0.6 km away from the centre of San Antonio. Our room was right outside the auditorium and you couldnt really see due to trees but you could hear and feel the festivities and the culture of the riverwalk, which was absolutely what we wanted. We sincerely appreciate your kind words and look forward to hosting you again in the future. Every staff member was extremely helpful and friendly- especially Phillip and Sheila! Now $280 (Was $397) on Tripadvisor: Hilton Palacio del Rio, San Antonio. LCD televisions come with pay movies. Also, all of the guest room beds were changed at our property less than six months ago, so we will definitely look into why the bed in your room did not exceed expectations.As for lighting breakfast options at The Rivers Edge, we always have a yogurt parfait, fresh fruits, and omeletes on the menu which would definitely fit the bill for a light breakfast. It's great to hear that you also chose to dine in our hotel for breakfast and that it was excellent. JCB, Please wait, we're checking available rooms for you. Refrigerator The hotel also provides guests with private balconies in every guestroom. Review collected in partnership with Hilton Hotels & Resorts. We can completely understand your sentiments and would recommend a city-view room during your next stay. If you dont book a flexible rate, you may not be entitled to a refund. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Outdoor seating on the Riverwalk. To edit a review youve already submitted, contact our Customer Service team. We also offer Starbucks in our lobby-level Coffee Cupboard. Guest ReservationsTM is an independent Hilton Palacio Del Rio - Events and Weddings I had a very pleasant stay. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Skip to main content. Close to River-center Mall. Also, all of the guest room beds were changed at our property less than six months ago, so we will definitely look into why the bed in your room did not exceed expectations. Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. Child care and children's menu are available at the hotel for guests' use upon request. Well done to all! if the writer is claiming to be someone else). Air conditioning Capacity chart. San Antonio ; Forgot . The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Come visit and enjoy a Cocojito made with . Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. 600 feet away there is la villita cafe. All rights reserved. Yelp users havent asked any questions yet about Hilton Palacio del Rio. (hilton member) Easy to get to and wonderful staff! It was a nice stay, the best I had previously. There just seems to be too many "chiefs" and not enough "indians". Very Good. If you want to request something specific, you can do that after you select your rate. See more questions & answers about this hotel from the Tripadvisor community. The restaurant staff were great and attentive. Hilton Palacio del Rio, San Antonio - Precios actualizados 2023 Dear Serra S - Thank you so much for taking the time to tell us about your perfect stay and thank you for being our guest! H.B. Is parking available at Hilton Palacio del Rio? They made my stay fine. Tracie. Prime location overall, though the area was too noisy. Also, our culinary team will be delighted that you enjoyed our Lobby Bar. Everything was tasteful and elegant. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. The lobby is beautiful and the upstairs bar was very nice. Thank you also for being a Hilton Honors Diamond Member. It is our hope that you will return for another stay so that we can assure you a true 5-star Palacio experience. Liked my stay, it was such wonderful, the service was friendly. Hilton Palacio Del Rio, San Antonio: $186 Room Prices & Reviews Lighting here was flexible. A work desk and tea and coffee-making facilities are available. A room in Hilton Palacio Del Rio costs approximately $190. Riverwalk, Alamo plaza, Market Square, shopping and great dining were within a comfortable walk. As we are always looking to provide a value for our guests, we will be considering your feedback as we train our staff and plan for the future. Hilton Palacio del Rio - Home - Facebook The most helpful contributions are detailed and help others make better decisions. Discover genuine guest reviews for Hilton Palacio Del Rio, in Downtown San Antonio neighborhood, along with the latest prices and availability - book now. It made our time in San Antonio very special. Hilton Palacio del Rio vs Omni La Mansion del Rio | Tripexpert We are glad to hear that you found our hotel to be ideal for your stay. Anything you purchase through links on our site may earn us a commission. Good service and tasty breakfast. A continental breakfast was satisfactory, included great dishes. All staff was affable giving some tips about the city. 7 minutes' walk from the 15-mile San Antonio River Walk, the 4-star Hilton Palacio Del Rio Hotel San Antonio offers accommodation with a luggage storage and a gift shop. Staff were eager to help, absolutely courteous people. See 3,880 traveler reviews, 1,201 candid photos, and great deals for Hilton Palacio del Rio, ranked #47 of 398 hotels in San Antonio and rated 4.5 of 5 at Tripadvisor. The staff were supremely helpful. Air conditioning Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. Hi Scoxjay, Thank you for choosing to stay with us and for taking the time to review the experience. Also, all of the mattresses at our hotel were replaced within the last 6 months, so it is concerning to see that you did not feel this way. Many restaurants and bars were within walking distance. I reserved my room for 3 nights at $369 per night because a conference took most of the rooms that first night. This service may contain translations powered by Google. Until then, happy travels! Hotel is perfectly situated within walking distance of all attractions we were interested in. Pilar, our server, was wonderful. I know it was not the hotels fault but it really made our stay unpleasant. We agree the parking situation isn't ideal however we lease the top three floors of the nearest available garage which happens to be the one across the street you refer to. Enter Your Trip Dates Select Dates. Overall clean hotel in a nice building right by San Antonio, restaurants and the Riverwalk. Hilton Palacio del Rio. No big deal, but for $42 per day for parking, it is WAY to inefficient. This double room features air conditioning. I don't pay $500 for a room that requires eqrplugs to sleep. ), bacon, great sausage, fruits etc. 340 feet What a great. All rights reserved. However, upon check-in, we found out that there was no self parking anymore. Internet was not free for HH, mattress had deep holes, a breakfast get some food someplace else. Hi 408francesf, Thank you for taking the time to write a review of your recent stay at our hotel. Taxes and fees that are shown are estimates only. All members of the staff from the valet in front to registration, housekeeping and room service were very helpful and gracious. Coffee machine, Mastercard, Thank you for choosing Hilton Palacio Del Rio. As an independent travel network offering over 100,000 hotels worldwide, Hilton Palacio del Rio, San Antonio - Updated 2023 Prices - Booking.com Some units at this hotel are fitted with blackout drapes and air-conditioning, and such self-catering options as a coffee maker. Unique hotel, 16 miles from San Antonio International airport. So we decided to stay local and get away for a night and experience the fun of the Riverwalk. King Room with Roll-In Shower - Disability Access. It had, Dear bonnie c, Thank you for choosing to stay with us and share your 5-star review! Visa, support and you have the Guest ReservationsTM difference. Thank you also for being a Hilton Honors Gold member and choosing to stay with us. We look forward to welcoming you back the next time you visit! The view was beautiful, the service was excellent! This property has taken extra health and hygiene measures to ensure your safety is their priority -, King Room with Roll-In Shower - Disability Access, King Room with Bath Tub - Disability Access, Destinations, properties, even an address, 1720070|2,1726110|2,1718400,1727440|1,1709670,1709670|3,1728350,1728620,1718430,1721720|3,1718400|2,1721460|2,1720070,1716160,1708660,1716160|6,1728180,1728350|4,1721460,1727980,1715610,1726110, Don't sell or share my personal information, Personal or sensitive info (e.g. Clean modern room with no issues. This property might pay Booking.com a little more to be in this program. The reception personnel and housekeeping were excellent. Hilton Palacio del Rio is in the best location, right on the riverwalk, walking distance to the Alamo, River center mall, food and right next door to La Villita.
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