Go back to Skills and Games, search for the Skill, and Enable it again. How did you resolve the problem? Alexa?? In order to determine the root of the issue, its important to troubleshoot your Echo. Go to the settings page and select App Settings Go to the Clear Cache button and press it When done, In the meantime, if you say Alexa, play BBC Sounds, she will then ask what you would like to hear. The show is better but the echos never reconnect. Open the Alexa app's hamburger menu and select Settings. Some users describe this issue as being specific to certain music streaming services. Move both the Echo and your router as far away as possible from all electronic devices in your home that could hamper the signal. Voice commands to Alexa work perfectly. Read more Amazon Alexa users are reporting issues for the second straight week, with reports that Echo devices have stopped playing BBC radio stations. Since its release in 2014, the Amazon Echo and its voice-activated assistant Alexa have become household staples. Its no secret that Alexa is a fantastic personal assistant, but did you know that she can also keep you entertained all night long? All you need to do is tell Alexa to call for help (Alexa does not support 911 calling, so this is only for help with your Echo device). Terms of Use | Poor wi-fi connection? Once youve connected the Skill, you can go to the Entertainment section of the Alexa app. ), Heres Why Amazon Echo & Alexa May Soon Be Subscription Only. Youll have to resolve your Echos connection issue before you can use it reliably. Im Tristan Perry, the guy behind Smart Home Point. After connecting Alexa to new internet, I keep getting that my pandora can't be palyed. All rights reserved. You speak into the void, and nothing happens. These are not stubborn problems, and the following steps will guide you on the same. Read about our approach to external linking. On the Echo Show, you can tap the Play/Pause as well as Next song buttons. There are other radio skills that can be used, the MyTuner skill is good for foreign stations. No BBC radio stations on #alexa this morning? There appears to be a glitch with Alexa that means it will only play a BBC radio station if you do so through BBC Sounds. Ease this congestion by turning off Wi-fi on devices youre not currently using. You get there by pressing Play at the bottom of the Alexa app home screen. Due to the common nature of these problems, there are many workarounds. So what gives, and how can you fix it? If your Echo isnt letting you do that, youre no doubt frustrated! Please try again in a few minutes. If the Alexa app needs to be updated, youll see it under Apps that need to be updated. However, if you dont have Guard Plus and need help troubleshooting your Echo, visit the Amazon help webpage for more options. Amazon Echo Alarm Is Unreliable (Its Too Quiet Or Doesnt Go Off! You can also do this on Amazon.Com. I even tried the hard reset to no avail. If the Echo cant connect to the internet, it wont be able to play music. Theres no definitive answer to this question since it depends on how youve configured your Alexa device and which radio stations you listen to. Skills may also need updating or may need to be uninstalled, then reinstalled. Does anyone know what a flashing blue light means? 2021 Associated Newspapers Limited. Your comment will be manually reviewed and approved by Tristan in less than a week. Switch Wi-Fi networks, if possible. Alternatively, in the Google Play Store, you can also use the menu that pops out from the left side of the screen, then go to My Apps and Games. In the App Store, you can also go to your account icon in the top, right-hand corner of the screen. Sorry, our virus scanner detected that this file isn't safe to download. If youre wondering whether you can use Alexa to help you fall asleep and stay asleep all night, the answer is probably yes. Your WiFi may be affected by interference which would cause This time, it is not found doing a search using the Alexa app. Fewer bars mean a weaker signal. In the worst case, you might need to buy a new Echo or ask Amazon for a replacement, if it is still under warranty. If you have any further questions, feel free to reach out to us. Checking on your Wi-Fi strength varies depending on which Echo you have. But, with every problem, there is (usually!) Your smart devices tend to default to the 2.4GHz channel. WebIf your Alexa has been randomly playing music, there are many things you can do to fix it. Reading this thread reinforces my sceptical view of gadgets which offer technology for the sake of it. If youre using your mobile device via Bluetooth to connect to your Echo, this may be a cause. One possibility is that the Echo is experiencing connectivity issues. Enter your username or e-mail address. It would also make the Echo a lot more accessible from all parts of your home. I tried that and several other ways of saying it. Sometimes it plays 5 songs on my list. Whether its Rock, Rap, Latin, or Classical music has the power to move us. She will start playing the songs in the playlist and will continue to play them until the playlist is finished. First and foremost, youll want to make sure Drop In is enabled on the Alexa device youre attempting to call. Keep in mind that router signals spread horizontally and downward from the source, so the higher you move the Echo and the router, the better. Update both as necessary. A poor Wi-Fi signal makes it hard for your Echo to connect to the internet where its retrieving your music. Please tell us about it in the comments below! Sometimes the music pauses to buffer one too many times or it just stops altogether! If you want to use your mobile device with Bluetooth, try to keep it line-of-sight. In the Alexa app, you can connect to your favorite music streaming service via Skills. WebConnect to your router's 5 GHz channel. One of the many things that Alexa can do is play music. Why are some programmes not available to download on the app? Or even more frustrating, what if the device is continuously disconnecting and reconnecting? Yes, Alexa can play music for sleeping. Your email address will not be published. No matter which app store you use, make sure to keep the Alexa app up to date. Just make sure that you add the music to a custom playlist first so that it will keep playing all night long. Another slightly less popular way to play music via your Echo is an aux cable. The app also includes a sleep timer, so you can set a time limit for how long you want the sleep sounds to play. 2.) There are a few common, and then those not-so-common issues that can cause this to happen. You can set for example a default music library or a Starting with the simplest solution is an excellent place to begin. If none of these tips seem to do the trick and nothing is wrong with the Wi-Fi connection, there is definitely some knotty issue with the hardware. Save my name, email, and website in this browser for the next time I comment. How To Screen Record Facetime With Sound On Iphone, How To Make Custom Notification Sounds Iphone. Save my name, email, and website in this browser for the next time I comment. Required fields are marked *. Once there, search for Alexa. Restart Your Alexa. This results in interruptions to your music. The third possibility is that there is an issue with the Echos software. Dollarbill1979 5 yr. ago It's funny this came up. You can stream music via your Amazon Echo in a few different ways. All Rights Reserved. BBC Sounds playback on Alexa stops or cuts out BBC Radio 4 | Update Then one day it went offline and nothing i did resolved this. 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On the bright side, your journey will most likely end with this step, as they will be able to help you even if that means sending you another Echo. On the next screen, you can then choose to Disable the Skill. Still, choosing the right channel should be up to you since both options have advantages. On the next screen, youll see the network youre currently connected to, as well as other available networks. Here are a few tips on how to keep Alexa playing music all night. There are a range of sleep sounds available on the Alexa app and on Amazon Music, and many of them are designed to help you relax and fall asleep. I've just played it by finding it via Tune-In in the Alexa app. Hold it in until the light rings turn on and off again. Believe it or not, baby monitors and microwave ovens can significantly interfere with your Wi-Fi. Why do BBC Sounds streams stop or cut out when listening on my Alexa device? If youre still experiencing problems, you can unpair and re-pair your Bluetooth devices. Go to the Search bar, and hit the Alexa Skills category. These Skills link your Amazon/Alexa account with the streaming service of your choice, such as Pandora, Prime Music, Spotify, Tidal, and others. It seems @alexa99 is having problems playing BBC radio stations and rather than just saying "Alexa, Play Radio 6" you now need to say "Alexa, ask BBC Problems may arise due to some unresolved glitch or software bug. Another possibility is that the Echos microphone is experiencing interference. If not, perhaps your Wi-Fi is the problem and not the Echo, in which case you should focus your efforts on fixing the Internet connection. We suggest that you start with a tried and true fix for electronic devices: the restart. Trying another device if possible However, in general, Alexa will play the radio all day if you want her to. The setup always goes smoothly but it soon loses connectivity. Please use the Sonos app. (and many of them will also play your Bluetooth phone, same as the speakers).
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