Welcome to the SLS Customer Portal This portal provides its users with real-time access to account information, in a secure and user friendly interface. Have you recently receiveda welcome packet from us?Set up your account. Customer Care Department at, 1-855-262-4737. Please be advised that Specialized Loan Servicing LLC is not a lender. Payments are free with a linked bank account. The Bureau's investigation found that since January 2014, SLS violated . A request for information or notice of error does not prevent GMFS from initiating foreclosure if proper grounds exist under the mortgage documents. 125080 IDSPub#0183548 TS#WA-22-946753-BF NOTICE OF TRUSTEE'S SALE Pursuant to the Revised Code of Washington 61.24, et seq.QUALITY LOAN SERVICE CORPORATION F/K/A QUALITY LOAN SERV If you have any questions or need assistance, please reach out to our To Request a payoff statement for your loan. After receipt of a notice of error, SLS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. By clicking the continue button, you will leave our website and be redirected to a third-party web site. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. 85%. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. Until that license is approved, this site is not authorized by the New York State Department of Financial Services. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. For licensing information, go to:www.nmlsconsumeraccess.org Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Special Subservicing Asset Management Debt Recovery Log into InvestorWeb Contact Us Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States Find Computershare in your country United States United Kingdom Computershare Login LenderLive Network, LLC: NMLS ID 1607 Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. Brokers Have the ability to see all their originated loans, monitor the loan aging and loan life-cycle. About Us. Online: Log into your account and select the Payoff Quote option located on the Home screen. 1-678-459-9746 (Attention: Loss Draft Department). This year, we were awarded Freddie Mac's GOLD SHARP award for our superior servicing portfolio performance, outstanding customer service to borrowers, and positive efforts to cure delinquencies. To update your preferences go to your profile page. A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. On May 11 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Specialized Loan Servicing, LLC (SLS), a mortgage-loan servicer in Colorado. Please sign in to access your account. P.O. Payments can be set up on a weekly, biweekly, semimonthly, or monthly frequency. Fax to: GMFS LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Angel Oak will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. If you have any questions or need assistance, please reach out to our 1-678-459-9746 (Attention: Loss Draft Department). All rights reserved. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. You have exceeded the number of attempts. Here are somecommonly used forms tomanage your mortgage account. 1996 - 2023 Computershare Limited. SPS in not responsible for any content on this page or any third party content that may be accessed via this page. Computershare Loan Services (CLS) is a single-source provider of mortgage services. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. The overhaul would eventually centralize the student loan servicing system . You, your carrier, or agent can upload your latest insurance information. Please sign in to access your account. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. For requests for information and notices of error regarding your account, please use the address Angel Oak has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. A A A Toll Free: 1-800-258-8602 Welcome, SPS customers. This portal provides its users with real-time access to account information, in a secure and user friendly interface. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. They basically robbed me for an extra mortgage payment. Our trusted experts have decades of experience anticipating situations before they become problems, and preparing solutions before they become necessary. Industry ratings and approvals reflect our commitment to servicing excellence and customer care that helps protect clients portfolios. You can even setup a convenient payment date within the grace period. Mortgage and other bills can be paid at doxo. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. We accept calls from relay services on behalf of hearing-impaired borrowers. That frees them up to do what they do bestbuild powerful brands that keep long-term customer relationships at heart. your loan number and property address on the check/money order. In some cases, SLS obtained foreclosure judgments and conducted foreclosure sales on borrowers homes when Regulation X would have entitled the borrowers to protection from foreclosure had SLS complied with that rule. How can I contact Specialized Loan Servicing about my bill? Angel Oak will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). Total scurve, they practice shady business practices and have little to no regards for morals or ethics. ", I want to compliment my agent on her professionalism and sincerity. How We Track Your Coverage. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. Customer Third Party I'm looking for my bill. The Bureaus investigation found that since January 2014, SLS violated the Real Estate Settlement Procedures Act (RESPA), its implementing regulation, Regulation X, and the Consumer Financial Protection Act of 2010 (CFPA) by taking prohibited foreclosure actions against mortgage borrowers who were entitled to protection from foreclosure, and by failing to send or to timely send evaluation notices to mortgage borrowers who were entitled to them. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. Computershare Limited 1996 - 2023. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Specialized Loan Servicing. PLEASE NOTE Under no circumstance would Specialized Loan Servicing require or request borrowers to wire or submit funds to an individual. At FirstBank, we want you to feel taken care of. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. Borrowers . If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. 1-678-459-9746 (Attention: Loss Draft Department). If you have any questions or need assistance, please reach out to our All payments should be made payable to GMFS LLC, including those made via MoneyGram or Western Union. Case Number: 3:2023cv00855: Filed: February 24, 2023: Court: US District Court for the Northern District of California: Presiding Judge: Trina L Thompson . We measure probability of default, anticipate recidivism, and apply borrower contact strategies that get results. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. At Angel Oak Home Loans LLC, we want you to feeltaken care of. Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. With Computershare Loan Services, you get an extension of your team that helps you stay one step ahead. For requests for information and notices of error regarding your account, please use the address SLS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. New York Customers: The online messaging feature is not available. Valuation services are performed by Computershare's licensed appraisal management company, Computershare Valuation Services Whether you choose to utilize your brand or ours, we treat your customers as if they are our own, acting as an extension of your brand through digital, print, call center and IVR communication. Borrowers will see increased account service capabilities with the new partnership. Our multi-talented fulfillment team makes your loan origination costs much more manageable. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Angel Oak Home Loans LLC, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA), Angel Oak Home Loans LLC c/o Specialized Loan Servicing. Eligible borrowers may set up automatic electronic payments made directly from their existing bank account. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. Want more success in today's market? Pay your Specialized Loan Servicing bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. To Request a payoff statement for your loan. Original review: Dec. 30, 2022. Did you receive a welcome packet from us? Where can I find it? After receipt of a notice of error, GMFS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. Fax to: Angel Oak Home Loans LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Borrowers Have the ability to see all their loans all under a single portal user login; and are able to schedule online ACH payments. SN Servicing Corporation specializes in seriously delinquent loans (more than 90 days past due), including HUD/FHA loans. Login UPLOAD DOCUMENTS FREQUENTLY ASKED QUESTIONS JOIN OUR TEAM A A A Toll Free: 1-800-258-8602 Welcome, SPS customers. All payments should be made payable to Specialized Loan Servicing, including those made via MoneyGram or Western Union. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. To Request a payoff statement for your loan. Online: Log into your account and select the Payoff Quote option located on the Home screen. As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. All disputes must be sent to the designated address found under the Disputes tab. The Office of Federal Student Aid awarded new contracts to five loan servicersa key milestone in the Education Department's years-long effort to modernize its student loan system. NEW USER SIGN UP MAKE A PAYMENT Cancel New York Customers: The online messaging feature is not available. ", instructions how to enable JavaScript in your web browser. Contact Us. Lenders Have the ability to see their entire loan portfolio, including multiple lender accounts,all under a single portal user login. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA). SLS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). Our global footprint means we have the support to maintain robust compliance, audit, risk, and business continuity planning programs offering peace of mind to our clients and their customers. Here are some helpful videos about common mortgage related topics. SLS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. All rights reserved. Valuation services are performed by Computershare's licensed appraisal management company, Computershare Valuation Services doxo is not an affiliate of Specialized Loan Servicing. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. That's how we deliver timely and helpful advice, better business insights, and essential industry projections. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. contact the administrators of such websites with any questions or concerns regarding or whether any other transaction fees may apply. Specialized Loan Servicing services mortgages across the United States. Common questions, curated and answered by doxo, about paying Specialized Loan Servicing bills. All payments should be made payable to Specialized Loan Servicing, including those made via MoneyGram or Western Union. GMFS Customer Service offers online account servicing to make payments, register for auto draft, view payment history & statements, etc. We are rankedTier 1 by FHA and Ginnie Mae and receiveconsistent recognition from Fannie Mae's Servicer Total Achievement and Rewards (STAR) award and Freddie Mac's Servicer Honors and Rewards Program (SHARP). The consent order requires SLS to pay $775,000 in monetary relief to consumers, waive $500,000 in borrower deficiencies, pay a $250,000 civil money penalty, and implement procedures to ensure compliance with RESPA and Regulation X. reserved, Reproduction in whole or in part without permission is prohibited, This site is best viewed in Microsoft Edge browser. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. Explore guides to help you plan for big financial goals, For many struggling mortgage borrowers with home equity, selling their home could be an alternative to foreclosure, CFPB Takes Action Against Carrington Mortgage for Cheating Homeowners out of CARES Act Rights. CMC Funding, Inc: NMLS ID 41998 And we do it all on a global scale. New York Customers: The online messaging feature is not available. Im thrilled to be a new customer!, "Specialized Loan Services is by far the best mortgage company. Our well-rounded co-issue team purchases your MSRs quickly with consistent, reliable delivery options and competitive pricing. Login to access your account Every day, our team rolls up their sleeves to contain costs, leverage technology, and carefully manage risk on behalf of every client. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. That's how we deliver timely and helpful advice, better business insights, and essential industry projections. A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-800-315-4757 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-855-262-4737. Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. To Request a payoff statement for your loan. Continue as a guest without having to register/sign in. Specialized Loan Servicing LLC: NMLS 2168 To Request a payoff statement for your loan. Being recognized as best in our peer group is the result of bringing together the industry's best talent to protect client revenue and improve performancefor even the most complex prime and default servicing portfolios. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). These websites are provided solely for your convenience. Our trusted experts have decades of experienceanticipating situations before they become problems, and preparing solutions before they become necessary. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. Choose an option below to set up Autopay: Arrange with your financial institution to have payments sent to us every month. Most Recent. The security and privacy policies of the third-party may be different than those of SLS. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/GMFS. We accept calls from relay services on behalf of hearing-impaired borrowers. If your loan number begins with "104": Please call your local FirstBank branch or (800) 200-6462. Making a payment on yourMortgage, Home EquityLine of Credit or any otheraccount type is simple. Computershare Limited 1996 - 2023. 1996 - 2023 Computershare Limited. After receipt of a notice of error, SLS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. Specialized Loan Servicing LLC: NMLS ID 2168 If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and creating an account at the Insurance Loss Claim Website. All disputes must be sent to the designated address found under the Disputes tab. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. To ensure prompt and accurate processing of your payment, please include I searched for reviews on Specialized Loan Servicing (SLS) and found many people shared horrible and similar experience with SLS on this website. those websites. Welcome, SPS customers. SPS may provide links to external websites to which we have no control over the No endorsement has been given nor is implied. SLS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. The content of any site to which you link from this summary is solely the responsibility of the provider of that web site. CMC Funding, Inc: NMLS ID 41998 Search for your loan to make sure we have your current insurance information. Logos and other trademarks within this site are the property of their respective owners. For California Consumers: Please be advised that we collect information you provide to make the mortgage or HELOC payment. Specialized Loan Servicing (SLS) is one of the highest-rated mortgage subservicers in the US, with a proven record of delivering superior . Specialized Loan Servicing | 3,830 followers on LinkedIn.